Yarkesha Lackey
Cartersville,GA
Summary
Reliable lift truck operator leverages technical skill and experience operating lift trucks and machines. Detail-oriented professional dedicated to workplace safety.
Focused driver with 8-year background in warehouse facilities. Accurately measure, record and report product and shipping information. Fast learner proficient in operating standard warehouse equipment.
Overview
27
27
years of professional experience
Work History
LTO Operator
Shaw Industries
Cartersville, GA
09.2014 - Current
- Communicated with team members to coordinate efficient and accurate movements.
- Employed hand signals to communicate effectively with coworkers operating transport vehicles and direct movements from floor.
- Scheduled or performed needed maintenance on equipment to promote longevity of use.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
Maintenance Technician
Sodexo Remote Sites
Atlanta, GA
05.2009 - 08.2014
- Maintained clear and safe workspace areas to meet OSHA standards.
- Operated hand and power tools to complete repairs.
- Performed basic carpentry tasks and installed shelves, hooks and closet rods to meet customer needs.
- Performed performance and safety inspections on equipment and machinery to maintain operational baseline.
- Diagnosed problems with mechanical and electrical systems and equipment using advanced troubleshooting abilities.
- Collaborated with building managers to assess ongoing needs and plan preventive maintenance schedules.
- Responded to personnel queries and troubleshooting requests to provide repair services to improve operations.
Data Entry Clerk
Universal Solutions
Conyers, GA
02.2002 - 04.2009
- Identified and corrected data entry errors to prevent duplication across systems.
- Adhered to strict data confidentiality policies to prevent information leakage.
- Proofread and edited documents to correct errors.
- Exceeded quality goals to support team productivity.
- Created reports and audited charts to maintain concise records.
- Organized billing and invoice data, prepared accounts receivable and generated revenue reports to support audits.
- Responded to daily inquiries and requests within mandated timeframe to meet deadlines.
- Revised standard operating procedures to reflect current practices.
- Gathered and documented statistical information to generate reports.
- Scanned and stored files and records electronically to reduce paper files and secure data.
Customer Service Manager
Kmart Stores
Marietta, GA
03.1998 - 01.2002
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
- Maintained knowledge of company products and services to promptly resolve complaints and concerns.
- Assisted staff with resolving complex customer issues and implementing targeted solutions.
- Investigated sensitive customer service complaints and delivered prompt resolution to customer satisfaction.
- Assisted customers with making payments or establishing payment plans to bring accounts current.
- Upheld quality control policies and procedures to increase customer satisfaction.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Education
Associate of Science - Pharmacy Technology
Ultimate Medical Academy - Clearwater
Clearwater, FL01.2016
Skills
- Reliable and trustworthy
- Microsoft Office
- Basic Math
- Multitasking
- Team building
- Clerical
- Friendly, positive attitude
- Customer service
- Active listening
- Communication
- Leadership
- Relationship building
- PPE use
- Planning
Timeline
LTO Operator
Shaw Industries
09.2014 - Current
Maintenance Technician
Sodexo Remote Sites
05.2009 - 08.2014
Data Entry Clerk
Universal Solutions
02.2002 - 04.2009
Customer Service Manager
Kmart Stores
03.1998 - 01.2002
Associate of Science - Pharmacy Technology
Ultimate Medical Academy - Clearwater
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