Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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YARKIS SANTANA

Altamonte Springs,Fl

Summary

OBJECTIVES To obtain a responsible and challenging position utilizing my various skills and continue developing new skills and knowledge. Versatile Leasing Manager with 5 years of experience. Handles office, tenant and staff leadership needs by utilizing strong multitasking, planning and problem-solving abilities.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Leasing Manager

ZRS MANAGEMENT
12.2021 - Current
  • Secure applications and deposits per fair housing benefits
  • Provide community and department tours, communicating features and benefits
  • Lease and market property
  • Offered excellent customer service
  • Provide regular status updates/reports to the property manager.
  • Trained leasing professionals on regulatory requirements, company policies, and office procedures.
  • Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
  • Completed annual rent calculations using housing database software.
  • Kept properties in compliance with local, state and federal regulations.

Property Manager

LSR
07.2018 - 12.2021
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Maintained sufficient number of units market-ready for lease.
  • Coordinated with legal counsel to resolve tenant disputes.
  • Completed annual rent calculations using housing database software.

Leasing Manager

LSR
08.2014 - 06.2018
  • Managed daily and weekly marketing and leasing plans.
  • Trained leasing professionals on regulatory requirements, company policies, and office procedures.
  • Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
  • Collected, completed, and processed lease applications.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Worked with property managers to maintain market readiness and facilitate smooth transitions

Legal Assistant

ADVENT HEALTH
12.2010 - 08.2014
  • Document & Records Resolution
  • File & Release liability liens within set guidelines established by county policies
  • Process Attorney requests for billing statements
  • Review and code correspondence within a specified time frame and identify the payer
  • Adhere to all rule’s regulations of all applicable local, state, and federal agencies accrediting bodies
  • Maintain accuracy as outlined in Audit Plan established by Leadership
  • Prepare batch bills for mailing to insurance payers by matching with the primary payer.

Education

Associate of Arts -

SEMINOLE STATE COLLEGE
Lake Mary, FL
12.2020

HIGH SCHOOL DIPLOMA -

BAY SHORE HIGH SCHOOL
New York, NY
06.2009

Skills

  • Microsoft Office
  • Proficient Typing at 40 wpm
  • Software Yardi Onesite
  • Advance knowledge of Capital projects and Forecasting
  • Lease Management
  • Department Oversight
  • Staff Coordination

Certification


  • Certified CAM,-Forecasting, Mold medeation

Languages

Spanish
Native or Bilingual

Timeline

Leasing Manager

ZRS MANAGEMENT
12.2021 - Current

Property Manager

LSR
07.2018 - 12.2021

Leasing Manager

LSR
08.2014 - 06.2018

Legal Assistant

ADVENT HEALTH
12.2010 - 08.2014

Associate of Arts -

SEMINOLE STATE COLLEGE

HIGH SCHOOL DIPLOMA -

BAY SHORE HIGH SCHOOL

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