Summary
Overview
Work History
Education
Skills
Timeline
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Yarlianne Salgado

Bridgeport,CT

Summary

Ambitious and results-driven PCA/Assistant Manager with a strong work ethic and a commitment to timely task completion. Detail-oriented with extensive clerical expertise, adept at maintaining professionalism in interactions with customers, vendors, and management.

Overview

7
7
years of professional experience

Work History

Guest Experience Manager

CAVA
11.2023 - 09.2024
  • Partner with the General Manager to support daily restaurant operations and ensure a seamless guest experience
  • Lead, motivate, and develop team members, fostering a positive and collaborative work environment
  • Supported the General Manager with calls/interviewed candidates, service channel updates, assign videos for training, checking/responding to emails, and being mindful of the restaurant needs with everyday data
  • Uphold food safety standards and ensure compliance with health regulations
  • Manage guest relations, addressing concerns and enhancing overall satisfaction
  • Develop Culinary Leads and train Special Ops Trainers to maintain high service standards
  • Oversee inventory management and assist in ordering and restocking supplies
  • Implement strategies to improve service efficiency and enhance the dining experience

Private Home Care

01.2021 - 01.2023
  • Answering calls from patients and making sure they are comfortable as much as possible
  • Cleaning and monitor patients vitals which resulting in patient’s care
  • Assist dressing, bathing, grooming all patients
  • Ensuring safety protocols and procedure are being carried out properly
  • Following patient privacy rules and apply professional ethics
  • Helping to ensure that patients nutritional and hydration needs are met
  • Keeping patients clean and attending to patient hygiene
  • Moving and transporting patients, such as helping patients get in and out of beds or wheelchairs
  • Assisted with meal planning to meet nutritional plans.
  • Followed safe lifting and transferring techniques to transport residents.
  • Assisted clients with maintaining good personal hygiene.
  • Followed care plan and directions to administer medications.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Partnered with registered nurses and physiotherapists to provide care to patients.
  • Monitored vital signs such as temperature, pulse rate and respiration rate when required.
  • Assisted with meal preparation according to dietary restrictions and preferences.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Organized recreational activities such as walks, outings and social events for clients.
  • Supported bathing, dressing and personal care needs.

CNA Assistant

Lord Chamberlain
01.2018 - 01.2020
  • Assisted Certified Nursing Assistants with patient care
  • Cleaned and sanitized medical equipment
  • Supported IV setup and maintenance
  • Changed linens and maintained cleanliness standards
  • Assisted on making appointments with phone calls to patients and managed concerns and check-ups
  • Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
  • Facilitated communication between patients, family members, and healthcare professionals.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Recognized signs, symptoms of abuse, neglect and reported them per policy.
  • Helped residents walk with or without self-help devices.
  • Administered medications and educated patients and families on correct at-home administration.
  • Demonstrated excellent customer service skills when interacting with patients, families and guests.
  • Observed and reported unusual symptoms and changes to charge nurse.

Special Needs Aide

04.2015
  • Assisted clients with daily care routines
  • Transported clients from their homes to daycare facilities
  • Encouraged positive behaviors through rewards systems while also addressing any inappropriate behaviors promptly.
  • Offered students personalized educational, behavioral and emotional support.
  • Evaluated student needs to provide helpful resources and support.
  • Met with parents about student needs to garner additional support.

Education

High School Diploma -

Fairchild Wheeler
06-2016

Skills

  • Mobility assistance
  • Housekeeping duties
  • Meal preparation
  • Vital signs monitoring
  • Nutrition management
  • Medical appointment coordination
  • Fall prevention
  • Personal hygiene assistance
  • Medication coordination
  • Patient mobility assistance
  • Lifting and transferring
  • Transportation services
  • Multitasking and organization
  • Safety awareness
  • Medication and appointment reminders
  • Dependable and responsible

Timeline

Guest Experience Manager

CAVA
11.2023 - 09.2024

Private Home Care

01.2021 - 01.2023

CNA Assistant

Lord Chamberlain
01.2018 - 01.2020

Special Needs Aide

04.2015

High School Diploma -

Fairchild Wheeler

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Yarlianne Salgado