Yarlin Adan
Queens,NY
Summary
Id like to be able to find work in which I can implement my expertise in patient care to contribute to team success, increase service value and maximize efficiency in the practice.
Overview
11
11
years of professional experience
Work History
Front Desk Receptionist
The Smile Institute
New York, New York
12.2024 - Current
- Managed patient check-in and appointment scheduling efficiently.
- Maintained organized patient records and ensured confidentiality compliance.
- Utilized electronic health record system for data entry and updates.
- Assisted patients with inquiries, providing excellent customer service.
Surgical Dental Assistant
New York oral and facial surgery
New York, NY
08.2021 - 09.2024
- Prepared patients and equipment for dental surgeries, ensuring instrument sterilization and room readiness.
- Assisted dentists during procedures by handing instruments and managing suctioning tasks.
- Conducted x-rays on patients to facilitate accurate diagnostics.
- Coordinated with insurance carriers to clarify benefits, coverage, and billing inquiries. Answering phone calls, emails, and text messages promptly.
Front Desk Receptionist
Chinatown Cardiology
New York, NY
06.2017 - 07.2021
- Performed medical work such as but not limited to recoding patient vital signs, weight and updating medical history.
- Greeted and welcomed visitors in a professional manner while managing multiple tasks simultaneously.
- Managed incoming calls, directing them to appropriate staff members or taking detailed messages as necessary.
- Performed data entry and administrative duties such as filing, scanning documents, updating databases.
- Responsible for contacting patients insurance carriers in regards to benefits, coverage and billing.
Assistant Manager
Zara USA
New York, NY
09.2014 - 08.2016
- Supervised daily operations and ensured compliance with store policies.
- Coordinated merchandise displays to enhance customer experience and engagement.
- Trained new staff on company standards and operational procedures.
- Supervised daily operations including scheduling shifts, assigning duties.
- Managed customer service inquiries and complaints in a timely manner.
Education
High school for the arts and business -
Queens, NYSkills
- Bilingual
- Proficient with MS Excel
- Proficient with MS Word
- Proficient with MS PowerPoint
- Patient care
- Time management
- Appointment scheduling
- Surgical assisting
- Appointment coordination
- Office administration
Timeline
Front Desk Receptionist
The Smile Institute
12.2024 - Current
Surgical Dental Assistant
New York oral and facial surgery
08.2021 - 09.2024
Front Desk Receptionist
Chinatown Cardiology
06.2017 - 07.2021
Assistant Manager
Zara USA
09.2014 - 08.2016
High school for the arts and business -
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