Yarlin Valladares
Fort Worth,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Technician II
Fort Worth ISD
05.2023 - Current
- Streamlined processes by implementing efficient workflows and improving technician training programs.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Collaborated with cross-functional teams to ensure timely completion of complex projects.
- Data entry, Filling, Collecting Documentation, Reports, and Schedule meetings and orientations.
- Communication with Supervisor about employee attendance.
- Organized work to meet demanding production goals.
- Completed job reports and logs immediately following service calls.
Help Desk Technician
Medasource
12.2022 - 05.2023
- Enhanced customer satisfaction by resolving technical issues in a timely and efficient manner.
- Streamlined help desk processes for increased productivity and improved response times.
- Optimized helpdesk workflows by identifying areas for improvement and implementing necessary changes.
- Developed strong relationships with clients through excellent communication skills, earning respect as a trusted advisor on IT-related matters.
- Promoted positive work culture within the team by providing constructive feedback, fostering collaboration, and maintaining a solution-oriented mindset.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Streamlined the check-out process for hospital employees by configuring 400 personal devices and ensuring seamless setup by reducing the average roll out time by 70%
- Create and rolled out a welcoming process across the hospital while establishing procedures to handle customer issues.
- Conduct IT checkout procedures for 1,200, and hospital employees to ensure proper EPIC training access while providing customer support.
Patient Care Technician
Cook Children's Medical Center
07.2021 - 12.2022
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced stress for patients and families through effective communication and empathetic support.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Serve as a patient advocate and mediator for Spanish speaking families.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
- Served as a reliable resource for patients'' families, addressing questions or concerns with patience and understanding while maintaining patient confidentiality.
Patient Care Technician
JPS Health Network
03.2018 - 07.2021
- Reduced stress for patients and families through effective communication and empathetic support.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Transported patients between rooms and appointments or testing locations.
- Served as a translator for Spanish speakers only.
Data Entry Specialist
Saint Matthew's Church
05.2012 - 02.2018
- Enhanced data accuracy by meticulously inputting and validating information from various sources.
- Improved efficiency in data entry tasks by streamlining processes and utilizing keyboard shortcuts.
- Reduced errors in data records by conducting thorough quality checks and implementing corrective measures.
- Expedited project completion timelines by efficiently managing high volumes of data entry tasks.
- Input an average of 1000 correspondence requests per shift.
- Translate documents in Spanish.
- Ensured timely and accurate delivery of reports by maintaining up-to-date databases and spreadsheets.
- Collaborated with cross-functional teams to gather required data for efficient project execution.
- Developed a system for organizing electronic files, improving overall document accessibility and retrieval times.
- Increased productivity through effective multitasking, prioritizing diverse workloads according to deadlines.
- Maintained strict confidentiality of sensitive information, adhering to established guidelines and protocols.
- Demonstrated versatility in handling multiple software platforms simultaneously, adapting quickly to new technologies as they emerged.
Education
Associate Degree - Cyber Operations And Warfare
Weatherford College
Weatherford, TXSkills
- Customer Service
- Medication Administration
- Document Preparation
- Multitasking and Organization
- Problem Solving
- Data Processing
- System Administration
- Attention to detail
- Emergency Response
- Patient Services
- Data Reporting
- Spreadsheet Management
Certification
CPR Certification
CNA
BLS Certification
State Tested Nursing Assistant
AED Certification
Languages
Spanish
Native or Bilingual
Timeline
Technician II
Fort Worth ISD
05.2023 - Current
Help Desk Technician
Medasource
12.2022 - 05.2023
Patient Care Technician
Cook Children's Medical Center
07.2021 - 12.2022
Patient Care Technician
JPS Health Network
03.2018 - 07.2021
Data Entry Specialist
Saint Matthew's Church
05.2012 - 02.2018
Associate Degree - Cyber Operations And Warfare
Weatherford College
Similar Profiles
Shamonica SheadShamonica Shead
Dean of Instruction and Intervention at Fort Worth ISDDean of Instruction and Intervention at Fort Worth ISD
Krista RichardKrista Richard
Art Teacher at Arlington Heights High School, Fort Worth ISDArt Teacher at Arlington Heights High School, Fort Worth ISD
Eunice M. Cuevas-AcevedoEunice M. Cuevas-Acevedo
Honors Biology and AP Biology Teacher at Fort Worth ISDHonors Biology and AP Biology Teacher at Fort Worth ISD
Shamonica SheadShamonica Shead
Dean of Instruction at Fort Worth ISDDean of Instruction at Fort Worth ISD
Lillian KnothLillian Knoth
Shift Supervisor at StarbucksShift Supervisor at Starbucks