Yarlonda Williamss

Managing the store by taking care of all the customer needs, making schedules, reviewing and teaching sale goals, conversions and back office work.• Handled customer inquiries and complaints

• Completed performance reviews
• Trained, developed, and managed store employees
• Regularly supervised a crew of 14
• Opened and closed the store at end of day, night, and shift
• Monitored and ordered supplies
• Achieved sales goals
• Managed store and daily cash deposits
• Managed the scheduling, recruiting, hiring and training of new store employees
• Supervised employees to maintain goals to meet corporate objectives
• Responsible for staff scheduling
• Trained and mentored all staff
• Tracked sales performance
• Thrived in a highly challenging customer service environment

• Administered and monitored medications in accordance with agency regulations, policies and procedures.
• Participated in developing treatment plans and interventions.
• Provided interventions to clients to focus on problem-solving, skills training, optimism and encouragement.
• Provided specific interventions and support to specialty population.

• Assembled, sealed and loaded packages into correct trucks.
• Followed verbal and written instructions to properly move and ship products.
• Used hand-held scanners and physical logs to accurately track item movements.
• Inspected incoming and outgoing shipments to verify accuracy and prevent errors.