Yaro Ibrahima
Mount Vernon
Overview
2
2
years of professional experience
Work History
Waiter
moquequaria teresão
Vitoria Es
01.2023 - Current
- Warm reception and personalized service to ensure a pleasant dining experience.
- Accurate order taking and recommending dishes and beverages based on customer preferences.
- Efficiently handling inquiries, complaints, and special requests.
- Fast and organized service of food and drinks while following establishment standards.
- Knowledge of the menu and suggesting food and drink pairings.
- Setting up and clearing tables according to hygiene and etiquette protocols.
- Collaborating with kitchen staff and fellow waiters to ensure smooth service flow.
- Ability to work under pressure in a fast-paced environment while maintaining service quality.
Sales Associate
perim
Vitoria Es
06.2024 - 01.2025
- Greeting and assisting customers, identifying their needs, and offering suitable solutions.
- Providing detailed product and service demonstrations, highlighting key benefits and features.
- Building strong customer relationships to ensure loyalty and repeat business.
- Conducting consultative sales to match customer expectations and needs.
- Strong negotiation and persuasion skills to increase conversion rates.
- Meeting and exceeding individual and team sales targets, contributing to company growth.
- Restocking and organizing products in the sales area for a better customer experience.
- Managing inventory control and suggesting stock orders to prevent shortages or excess.
- Pricing and labeling products according to company standards.
Education
Bachelor of Science -
Universidade Federal of Espirito Santo
01-2025
Skills
- Persuasion and negotiation techniques
- CRM and sales management systems
- Upselling and cross-selling strategies
- Product and market knowledge
- Inventory management and product control
- Payment processing and cash register operation
- Issuing invoices and financial reports
- Prioritizing tasks to improve productivity
- Working under pressure while maintaining quality
- Attention to detail to avoid mistakes and rework
Timeline
Sales Associate
perim
06.2024 - 01.2025
Waiter
moquequaria teresão
01.2023 - Current
Bachelor of Science -
Universidade Federal of Espirito Santo