

QA Engineer with over 19 years of experience delivering high-quality software across SaaS, enterprise, mobile, web, and hardware platforms. Proven expertise in manual and automated testing, integration, regression, API, and functional testing, helping improve product reliability and release quality. Experienced testing Commercial Off-The-Shelf (COTS) and custom applications in hospitality, gaming, and enterprise environments while collaborating closely with cross-functional Agile teams. Proficient with Jira, Octane, Python, Selenium, SQL, and AI-powered tools to streamline testing, investigate issues, and improve QA efficiency.
Project & Test Management: Jira, OpenText ALM Octane, Confluence, TestRail, Zephyr, ClearQuest, Quality Center (ALM), Bugzilla
Programming & Automation: Python, Selenium, Jenkins
API Testing: Postman, Swagger/OpenAPI
Development Tools: PyCharm, Visual Studio, GitHub
Databases & Data Tools: DBeaver, Firebase, Metabase
Enterprise & Hospitality Technologies: Agilysys Lodging Management System (LMS), CRM Systems, Aenigma, LaunchDarkly, Auth0
Cloud Platforms: Google Cloud Platform (GCP), Amazon Web Services (AWS)
AI Productivity Tools: Microsoft Copilot, Google Gemini
Collaboration: Microsoft Teams, Slack
Methodologies: Agile/Scrum, Manual Testing, Integration Testing, Functional Testing, Regression Testing, Smoke Testing, End-to-End Testing, Exploratory Testing, Gray Box Testing, API Testing, Mobile Testing