

Results-driven technology and operations leader with a proven track record of rapid advancement, cross-system mastery, and measurable business impact. Promoted from Account Manager to Director of Technology at Premier Research Labs in under 18 months — mastering five enterprise platforms (Salesforce, NetSuite, Celigo, DataNinja, Magento) within six months and contributing to 12.9% YOY website revenue growth. Brings a rare combination of hands-on technical expertise spanning ERP implementation, data governance, AI/ML strategy, and DevOps — alongside deep business acumen developed through entrepreneurship, multi-team leadership, and sales across health & wellness, e-commerce, and SaaS. Certified in Data Science (UT McCombs, Top of Cohort) with bilingual fluency in English and Spanish.
Systems & Technology: NetSuite ERP (WMS, QMS, Fulfillment, Manufacturing), Salesforce CRM & Marketing Cloud, Magento, Celigo, DataNinja, DevOps, IT Policy & Governance, SaaS Administration, Asset Management
Data & Analytics: Data Governance, Power BI, Python, Jupyter Notebook, Descriptive & Exploratory Statistics, Data Visualization, KPI Development, AI/ML Strategy, Business Intelligence
Leadership & Operations: Team Development, Agile/Scrum (Scrum Master), Sprint Planning, Cross-functional Collaboration, Budget Management, Hiring & Training, Performance Management, Vendor Relations
Business & Commerce: E-commerce (D2C, B2B, B2B2C), Revenue Growth, UX/UI, Customer Journey Optimization, Sales Strategy, Product Management, Subscription & Channel Management, Health & Wellness