Yarrlyn Leonor
Orlando,FL
Summary
Dynamic Technician with 4 years at RPL, excelling in water damage and mold restoration. Recognized for enhancing customer satisfaction through effective communication and troubleshooting. Leveraged strong diagnostic skills to reduce system downtimes and implemented efficient workflows, showcasing attention to detail and adaptability in fast-paced environments.
Overview
2026
2026
years of professional experience
Work History
Technician
RPL
Central Florida
2022 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Experience in Water Damage, Mold, Fire pack outs
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Optimized system performance thorough testing and analysis.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Streamlined processes by implementing efficient workflows and improving technician training programs.
- Conducted detailed diagnostics to identify issues, leading to decrease in system downtimes.
- Streamlined communication, introducing centralized platform for logging and tracking technical issues.
- Supported project management teams with expert technical advice, contributing to successful project completions.
Education
Construction Engineering
Evan High School
Pine Hills, FLSkills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Power Tools and Equipment
- 4 years experience in Restoration
- Written/Verbal communication
Languages
Spanish
Full Professional
Timeline
Technician
RPL
2022 - Current
Construction Engineering
Evan High School