Summary
Overview
Work History
Education
Languages
Skills
Timeline
Generic

Yaslin Genao

Brooklyn

Summary

Accomplished Crew Trainer at McDonald's, adept in customer service and employee training, I excel in enhancing team performance and service quality. Leveraging skills in cash handling and team leadership, I significantly improved crew efficiency and customer satisfaction. My proactive approach and ability to inspire others underscore my commitment to excellence and results.

Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.

Overview

1
1
year of professional experience

Work History

Sales Advisor

H&M
New York
2024.11 - Current
  • Coordinated with logistics teams to ensure timely delivery of products to customers.
  • Gathered customer feedback to improve sales strategies.
  • Replenished and arranged items to maintain appearance.

Waitress

Sajoma Restaurant
2024.09 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Crew Trainer

McDonald's
2023.11 - Current
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Set positive example for team members by providing high-quality, efficient service.
  • Greeted customers with smile and provided friendly service to professionally handle every need.

Education

High School Diploma -

Brooklyn Lab School
Brooklyn, NY
06.2024

Languages

5,4

Skills

Timeline

Sales Advisor

H&M
2024.11 - Current

Waitress

Sajoma Restaurant
2024.09 - Current

Crew Trainer

McDonald's
2023.11 - Current

High School Diploma -

Brooklyn Lab School
Yaslin Genao