Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills to understand client needs and close sales. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals.
Overview
11
11
years of professional experience
Work History
Membership Advisor & Personal Trainer
Equinox
12.2022 - Current
Conducted comprehensive tours of fitness facilities for potential members, showcasing amenities and services offered.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Prepared pricing agreements and contracts to close sales.
Increased new member sign-ups by designing compelling marketing materials and promoting membership benefits in various channels.
Personal training sales
Master Personal Trainer
LA Fitness
05.2022 - Current
Personal training sales and negotiation
Instructed clients during strength training, cardio vascular exercise, and stretching
Personal and group fitness sessions, as well as well-known specialty fitness programs, were developed, planned, and led by me
Created and implemented fitness programs and regimens for individuals and small groups
Help clients achieve their fitness goals by motivating and assisting them
Educated customers about the health and personal benefits of services through creative presentations
Developed motivational physical training initiatives to encourage people to make healthier lifestyle choices
Personal Trainer
Freelace
01.2014 - Current
Sales and negotiations
Created customized workout systems for each client based on their ability to perform
Gave clients exercises they could do at home or at the gym that were both safe and reasonable
Created systems to organize personal fitness plans, records, and contracts
Provided dietary restrictions and guidelines to clients
Explained exercise modifications and movements that were contraindicated to participants with a history of injury
Instructed clients during strength training, cardio vascular exercise, and stretching
Instructed clients on how to use exercise equipment properly
Customer Service
Futugard
03.2021 - 05.2022
Listen attentively to caller needs to ensure a positive customer experience
Access electronic and paper cataloging systems to look up product information and availability
Strive for quick complaint resolution; commended by supervisor for the ability to resolve problems on the first call and avoid escalation of issues
Lead of Personal Injury Department (PI)
United Medical Imaging Inc
01.2018 - 03.2021
Negotiate with attorneys
Management
Customer service
Handled and returned phone calls, email inquiries and supported customers in person
Coded claims forms and mediated disputes between carriers and clients
Claims Specialist
Fidelity Medical Billing LLC
12.2016 - 12.2017
Processed statements, keyed data, posted transactions, and verified accuracy of input to reports
Processed billing accounts for Family medicine, Orthopedics and Chiropractic offices
Researched and responded to patient inquiries regarding billing issues as necessary
Followed up on submitted claims; monitored unpaid claims
Contacted and worked with all managed care, commercial and private insurances as well as Medicare for processing and verifying claims
Front desk reception, as needed, check in and out patients, collect co-payments, schedule appointments, and verify insurance benefits
Hotel Manager
Comfort Suites Hotel
06.2014 - 12.2016
Representing the hotel in the market place and developed relationships with key accounts
Ensuring the accurate and timely submission of payroll data to the corporate office
Provided the hotel owners with regular reports on the hotels operating objectives
Created a positive working environment for hotel staff and Training of them