Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Hi, I’m
Yasamin Roknifard
irvine,CA
Summary
Overview
15
years of professional experience
Work History
Vista Verde K-8 SchoolIrvine, CA
Volunteer Kindergarten Teacher's Assistant
07.2024 - 06.2025
Job overview
- Provided emotional support when needed by listening actively to concerns expressed by students.
- Provided assistance to lead teacher in preparing daily lesson plans and activities for students.
- Assisted with the implementation of individualized education plans for students with special needs.
- Organized classroom supplies, materials, and decorations to create a stimulating learning environment.
- Created a safe learning environment by enforcing school rules and regulations.
- Supervised children during snack and lunch times, outdoor playtime, and field trips.
- Remained calm and patient in student interactions to support individual growth and development.
- Read stories to children and taught painting, drawing, and crafts.
Bank of AmericaNewport Beach, US
Banking Customer Service Representative
04.2018 - 07.2024
Job overview
- Responsible for handling customer financial transactions, such as deposits, withdrawals, transfers, and fulfilling all clients' financial needs on checking and savings accounts.
- Receiving the working cash for the day, and counting it before the shift begins.
- Managing ATM deposits and balancing numbers at the end of the day.
- Verifying customers, admitting them to their safety deposit boxes, and opening and closing vaults.
- Closing and Opening Procedure.
- Making referrals to relationship bankers for further customer needs, such as opening accounts.
- Accepting deposits of both checks and cash, and validating deposit slips.
- Receiving payments for bills, loans, and mortgages.
- Answering queries and assisting customers with account-related issues.
- Balancing the checks and cash at the end of every day.
- Developed strong relationships with customers by providing personalized assistance and support.
- Maintained detailed records of customer interactions, transactions, and comments for future reference.
- Provided excellent customer service to resolve customer complaints promptly.
- Provided accurate information about products and services to customers.
- Resolved customer complaints promptly and efficiently.
- Maintained a high level of professionalism when dealing with difficult customers.
Bonita Canyon Elementary schoolIrvine, CA
Volunteer Pre-K Teacher's Assistant
09.2023 - 06.2024
Job overview
- Assisted with or led story time by reading books to children.
- Maintained daily records of activities, behaviors, meals, and naps.
- Instructed and assisted students during craft activities.
- Supervised students outside classroom during recess, lunch, and breaks.
- Created and assembled classroom displays and decorations.
- Developed detailed inventory of equipment and school supplies.
Ann INCCosta Mesa, CA
Sales Associate
10.2017 - 03.2018
Job overview
- Following loyalty programs, such as opening new accounts and credit cards.
- Ability to multitask as a sales associate and cashier at the registers.
- Listening carefully to customers to find out the best product that meets their needs.
- Collaborate with coworkers to create a better workplace with higher productivity.
Macy's Inc.Newport Beach, US
Sales Associate
11.2016 - 10.2017
Job overview
- Met selling goals and loyalty program standards by marketing the products and services, such as opening new accounts and doing presales.
- Built and sustained a customer-focused culture to facilitate a pleasant shopping experience.
- Provided advanced product knowledge to our customers.
- Closing and opening registers.
Aftab KindergardenTehran, Iran
Preschool Art Teacher /Product Designer Intern
09.2011 - 06.2015
Job overview
- Utilized innovative methods of cultivating creativity in the design of educational products for pre-school children.
- Examined new psychological models, prototypes, and produced products accordingly for kindergartens in limited volume.
- Participated in concept development, design, and prototyping of medical equipment
- Planned special events such as art shows to showcase student work.
- Communicated regularly with parents regarding student performance in class.
- Developed and implemented lesson plans to teach art concepts such as perspective, color theory, drawing, painting, and sculpting.
- Maintained accurate records of student grades and attendance.
- Collaborated with other teachers on curriculum development related to Art classes.
- Organized field trips to local galleries and museums to provide students with real-life examples of artwork.
- Demonstrated techniques in a variety of media, including charcoal, pastels, acrylics, watercolors, and oils.
- Prepared detailed reports summarizing student progress throughout the year.
Institute of Cancer, Imam Khomeini HospitalTehran, Iran
Product Designer
09.2010 - 06.2011
Job overview
- Designed and prototyped a product for preventing hand swelling caused by breast cancer surgery.
- Collaborated with the Institute of Cancer Physiotherapy team in concept development.
- Worked with patients in a group to motivate and encourage them to find the best solution for their problems.
- Developed user stories, customer journey maps, and personas for product design.
- Conducted user research interviews with stakeholders to understand their needs.
Education
IVC COLLEGE Irvine, CA
Certificate from Child Development
12-2025
University Overview
University of California IrvineIrvine, California
USER EXPERIENCE DESIGN
05.2018
University Overview
UNIVERSITY OF ART, FACULTY OF APPLIED ARTSTehran, Iran
MASTERS OF INDUSTRIAL DESIGN
07.2015
University Overview
UNIVERSITY OF TEHRAN, FACULTY OF FOREIGN LANGUAGES AND LITERATURESTehran, Iran
BACHELOR OF FRENCH LITERATURE
03.2013
University Overview
Skills
- Idea generation
- Social studies education
- Teamwork and collaboration
- Classroom management
- Active listening
- Creative problem solving
- Experience with diverse student populations
- Excellent communication
- Strong work ethic and dependable
- Adaptability
- Computer and Microsoft Office skills
- Multitasking
- Hands-on learning
- Child Development Associate Certification
- Sketching
- Rendering
Accomplishments
Accomplishments
- Recipient of the best thesis award during the Masters of Industrial Design program at University of Art, 2015
- Was ranked 22 among 763 participants in the entrance exam for Masters of Industrial Design program, 2012-13
- Was ranked 14 at the 15th Nationwide Students Industrial Design Olympiad, 2010
- Was ranked 15 among 22,523 participants in the entrance exam for the Bachelors of Industrial Design, 2006-07
- Published a paper in Education and Training Journal, Tehran, Iran, 2015
- Published a paper in Kansei Engineering and Emotional Research(KEER) Conference, Paris, France, 2010
- Published three papers in IEA Congress International Ergonomics Association(IEA), Beijing, China, 2009
Languages
English
Full Professional
French
Professional
Persian
Native/ Bilingual
References
References
References available upon request.Timeline
Volunteer Kindergarten Teacher's Assistant
Vista Verde K-8 School
07.2024 - 06.2025
Volunteer Pre-K Teacher's Assistant
Bonita Canyon Elementary school
09.2023 - 06.2024
Banking Customer Service Representative
Bank of America
04.2018 - 07.2024
Sales Associate
Ann INC
10.2017 - 03.2018
Sales Associate
Macy's Inc.
11.2016 - 10.2017
Preschool Art Teacher /Product Designer Intern
Aftab Kindergarden
09.2011 - 06.2015
Product Designer
Institute of Cancer, Imam Khomeini Hospital
09.2010 - 06.2011
IVC COLLEGE
Certificate from Child Development
University of California Irvine
USER EXPERIENCE DESIGN
UNIVERSITY OF ART, FACULTY OF APPLIED ARTS
MASTERS OF INDUSTRIAL DESIGN
UNIVERSITY OF TEHRAN, FACULTY OF FOREIGN LANGUAGES AND LITERATURES
BACHELOR OF FRENCH LITERATURE
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