Yasemin akgunes
Summary
PMP certified leader who establishes objectives that provides an employee-oriented, high-performance culture that emphasizes empowerment, quality, productivity and standards, goal attainment, and the recruitment and ongoing development of a high performing workforce.
With more than 10 years of leadership experience in multi-unit retail and operations, I've recruited, developed, and driven many high-performing teams consisting of 30 to 120 people - so talent management is a core strength of mine. I rely on my strong communication and interpersonal skills to engage and really connect with members to help each of them reach their personal best.
Overview
14
14
years of professional experience
Work History
District Manager
Public Storage
10.2016 - 01.2020
- Drove teams in 13 stores in North Austin area with effective communication and provided coaching on customer service/sales strategies, generating $7+ million in annual volume
- Recruited, trained and retained a team of 28 property managers and assistants to provide welcoming and well-maintained environment to customers
- Promoted 2 property managers to A property manager (+1000-unit operation) positions, 2 team members to property managers positions, 2 district KTPs (trainers)
- Opened two stores in North district with budgeting and scheduling skills and assisted South district with a new store opening with hiring, training and staffing needs
- Managed physical assets through vendor relations, delinquent tenant process, property audits and safety compliances.
Logistics Operations Executive Team Leader
Target
10.2010 - 06.2013
- Utilized state-of-the art technology to manage the receiving processes, freight flow and replenishment transition, productivity results and backroom inventory
- Developed 100+ team members through area team leaders by ensuring proper training and certifications are completed
- Increased the operational accuracy of the store and held the #1 store position in the district (13 stores) for 3 consecutive years
- Run $22M-$50M businesses both in whole store and specialized area (flow team, backroom team, replenishment team, in stock team, pricing team, presentation team)
- Conducted inventory management, reduced retail shrinkage to company goal (less than 0.01)
- Promoted 2 team members to team leader positions, 1 team member to ETL position, 1 senior team leader to ETL
Executive Team Leader-Sales Floor
Target
08.2007 - 11.2010
- Utilized leadership skills to hire, to asses and to develop 150+ team members
- Run $22M business both in whole store and in specialized area (accessories& apparel and guest experience)
- Boosted Red credit card sales at POS, held the #1 store spot in the district for 2 years among 13 stores
- Promoted 2 team members to team leader positions
Student Resident Assistant
Ambling Management
09.2005 - 07.2007
- Assessed and responded to the needs of 45 residents
- Created, planned, and implemented educational, social, and recreational programs
- Acted as a liaison between residents and Department of Residence Life
- Counseled peers on personal, academic, and career concerns
- Managed various administrative duties including maintenance requests, incident reports, and room transfers
- Enforced and upheld university policies
Account Manager
Asil Deri Inc
09.2002 - 05.2005
- Managed purse and belt orders of 13 companies across United States and Europe such as Banana Republic, Gap, H&M, Zara, Bershka, French Connection, Per Una
- Increased the orders of H&M 50%, French Connection 250%, Zara 80%
- Directed factory on production time according to the customer demands, supported accurate information flow between factory and international customers
- Visited customers abroad, displayed and introduced the seasonal collections
Education
Master of Business Administration -
McNeese State University
Lake Charles, LA2007
BBA - Business Administration
Istanbul University
Istanbul, Turkey2002
Skills
- Certified Project Manager
- Operations Management
- Team Leadership
- Customer Service
- Sales Management
- Recruiting, Training, Retaining
- Budgeting
- Strategic Planning
- Vendor, Contractor Management
- P&L Management
- Account Management
- Salesforce Certified Admin
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
District Manager
Public Storage
10.2016 - 01.2020
Logistics Operations Executive Team Leader
Target
10.2010 - 06.2013
Executive Team Leader-Sales Floor
Target
08.2007 - 11.2010
Student Resident Assistant
Ambling Management
09.2005 - 07.2007
Account Manager
Asil Deri Inc
09.2002 - 05.2005
Master of Business Administration -
McNeese State University
BBA - Business Administration
Istanbul University
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