Yaser Khan
Plano,USA
Summary
Results-driven 5G RAN operations lead at Samsung Electronics America, recognized for optimizing network performance and reducing operational delays. Proficient in 3GPP mobile network architecture and data analytics, effectively leveraging analytical skills to drive significant KPI enhancements and improve service reliability.
Overview
15
15
years of professional experience
3
3
Certifications
Work History
5G RAN Operations Lead
Samsung Electronics America
Plano, TX
01.2024 - Current
- Spearheaded the development and tracking of key performance indicators (KPIs) for network performance, ensuring continuous optimization and improvement across all Tier 2 operations.
- Led a team of Tier1& 2 network engineers in monitoring, troubleshooting, and resolving network issues raised through external ticketing system (Remedy).
- Identified process bottlenecks and implemented improvements to enhance incident response time and issue resolution, leading to a significant reduction in operational delays.
- Led root cause analysis (RCA) initiatives for recurring network issues, partnering with Tier 1 and engineering teams to implement preventive measures.
- Collaborated with hardware, platform, system design, operations, and support teams to define service level expectations, aligning network performance with organizational goals.
- Optimized automation tools for monitoring network performance, minimizing manual intervention and improving data accuracy.
VSOP Integration lead
IBM (Verizon – CTX market)
08.2023 - 12.2023
- Delivered technical support for VSOP telecom network performance monitoring tool, facilitating integration, optimization, and issue resolution throughout project lifecycle.
- Collaborated with the development team to design and implement an effective network performance monitoring solution using in-depth knowledge of Samsung telecom products.
- Spearheaded the development of parameter audit features, enabling engineers to efficiently monitor and evaluate network performance across various markets.
- Designed and implemented a summarized dashboard within VSOP, offering engineers a clear, actionable view of underperforming sites, prioritizing areas for optimization.
- Enabled real-time optimization recommendations by integrating open and closed-loop reporting capabilities into the tool based on audit results and established software signatures.
5G RAN Systems SME
Samsung Electronics America
Plano, TX
04.2019 - 06.2023
- Achieved successful deployment of DSS/C-band across the Verizon network, resulting in a significant improvement in network performance by surpassing key KPI targets.
- Established interoperability between Nokia and Samsung NEs during SNAP migration project, enhancing seamless integration and network functionality.
- Experience in development of Samsung’s vRAN products (DU, CU, CP, UP) through system log analysis, parameter optimization, feature trials and drive test analysis.
- Analyzed and troubleshot issues by correlating KPI with system level traces on LTE eNBs, 5G gNBs, TDD, and FDD radios, improving network reliability and performance.
- Streamlined network configurations and deployment processes, resulting in a 20% reduction in troubleshooting time and network issue resolution.
- Created, updated, and reviewed test documents, including test plans, test cases, and reports, using Samsung documents and 3GPP guidelines.
- IOT testing (LTE and 5G NR (NSA 3X) between Nokia eNB and Samsung gNB for mobility in Verizon SNAP project.
- Provided Tier3 support by analyzing and troubleshooting scheduler-related issues reported from customer labs and production network, ensuring swift resolution and minimizing downtime.
LTE/VoLTE RF Optimization Engineer
Sprint
Plano, TX
10.2018 - 04.2019
- Achieved significant improvements in Sprint's RAN deliverables and LTE/VoLTE network optimization for GA, SC, and OK regions.
- Optimized field network radio parameters based on understanding of measurement events, E-tilt/M-tilt, power, MIMO, resulting in improved KPIs (RSRP, RSRQ, SINR, RSSI).
- Reviewed KPIs and optimized system parameters, enhancing network efficiency and performance metrics.
- Identified and resolved critical issues through Root Cause Analysis (RCA), ensuring stability and reliability of the network.
- Successfully led VoLTE pre-launch activities in central Sprint markets, ensuring seamless deployment and excellent customer service.
4G/VoLTE RF Optimization Engineer
Etisalat Mobily
Riyadh, KSA
01.2016 - 08.2018
- Successfully launched VoLTE by effectively coordinating and integrating RAN and CORE teams, leading to a seamless deployment and enhanced communication services for end-users.
- Played a key role in the successful pre and post-launch activities for VoLTE, including parameter tuning and cluster optimization. These efforts led to improved call quality and overall network efficiency.
- Analyzed configurations and recommended strategic changes that improved network stability and performance metrics.
- Conducted comprehensive E2E analysis alongside vIMS Core.
- Demonstrated understanding of protocol stack (PHY, MAC, RRC, RLC, PDCP) and access technologies (OFDMA, TDMA, CDMA, FDMA) to optimize network performance.
- Managed support cases as first line of contact, resolving issues to enhance user experience and service reliability.
CS/PS Core Network Operations Engineer
Etisalat Mobily
Riyadh, KSA
05.2014 - 12.2015
- Administered packet switch systems for peripheral platforms including MME, PCRF, OCS, S-PGW, DRA, GGSN, SGSN to ensure operational reliability.
- Analyzed signaling issues at interface level for EPC Core (S5, S6a, Gy, Gx) to identify and resolve performance bottlenecks.
- Applied knowledge of IMS core technology and protocols for VoIP networks, including SIP, DIAMETER, P-CSCF, and I-CSCF to enhance system integration.
LTE Optimization Engineer
ZAIN
Riyadh, KSA
03.2011 - 04.2014
- Optimized 3G/LTE network clusters by analyzing coverage gaps, conducting neighbor addition analysis, and recommending adjustments to PDSCH power and electrical & mechanical tilts to enhance network quality.
- Raised trouble tickets and coordinated with relevant departments to address KPI degradation in LTE network, ensuring issues were resolved within SLA time.
- Resolved customer complaints related to 2G/3G/LTE coverage and throughput, ensuring timely responses and effective solutions.
Education
Bachelors - Telecommunications Engineering
NATIONAL UNIVERSITY OF COMPUTER AND EMERGING SCIENCES
06.2011
Skills
- Hands-on exposure to 3GPP mobile network architecture including 5G Core (5GC), IMS, LTE, VoLTE, and 5G NSA/SA with containerized network functions(CNF) deployed as Kubernetes pods in cloud-native vRAN and O-RAN environments
- Understanding of LTE/5G NR wireless protocol stack (PHY, MAC, RLC, RRC, PDCP) including associated procedures, signaling flows, and feature behavior within 3GPP RAN architecture
- RF Planning/Design tools: Atoll, Planet EV, MapInfo
- Drive Testing & Post Processing Tools: ActixOne, Windcatcher, XCAP, TEMS
- Optimization tools: Samsung USM, Nokia Netact, Ericsson OSS, Irisview, Truecall, Wireshark
- Data Analytics tools: Tableau, Power BI, VantagePM (PI Works), xLPT/RTT (Verizon)
- Scripting Tools: Python (Panda/NumPy/Matplotlib), SQL, VBA Macros, Agentic AI (Google Colab, ADK, Vertex AI)
Certification
CCNA
Timeline
5G RAN Operations Lead
Samsung Electronics America
01.2024 - Current
VSOP Integration lead
IBM (Verizon – CTX market)
08.2023 - 12.2023
5G RAN Systems SME
Samsung Electronics America
04.2019 - 06.2023
LTE/VoLTE RF Optimization Engineer
Sprint
10.2018 - 04.2019
4G/VoLTE RF Optimization Engineer
Etisalat Mobily
01.2016 - 08.2018
CS/PS Core Network Operations Engineer
Etisalat Mobily
05.2014 - 12.2015
LTE Optimization Engineer
ZAIN
03.2011 - 04.2014
Bachelors - Telecommunications Engineering
NATIONAL UNIVERSITY OF COMPUTER AND EMERGING SCIENCES