Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hobbies and Interests
Additional information
NJ Cannabis Certification
Generic

Yash Sharma

Hillsborough

Summary

Package Handler at FedEx adept in inventory management and efficient logistics, ensuring all regulations and packing specifications are met. Delivery Expert at Domino's Pizza with proven ability to enhance customer satisfaction through timely and accurate deliveries, leveraging GPS software and maintaining meticulous delivery records. At HomeGoods, demonstrated strong organizational skills and customer service, effectively handling merchandise and store arrangements to boost sales and customer engagement. Professional with strong background in dispensary operations. Adept at inventory management, patient interaction, and compliance with regulatory standards. Skilled in teamwork and adaptable to changing needs. Reliable, focused on achieving results, and known for effective communication and precise handling of tasks.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Dispensary Technician

Bleachers Dispensary
06.2024 - 03.2025
  • Solved customer problems by providing assistance with placing orders, navigating systems, and locating items.
  • Answered incoming phone calls and addressed questions from customers.
  • Stocked, labeled, and inventoried products to keep accurate records.
  • Restocked shelves with current product.
  • Assisted customers with product selection, ensuring optimal therapeutic benefits and proper dosing guidelines.
  • Educated consumers on the safe consumption of cannabis products while addressing potential side effects or contraindications.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Improved patient retention rates through exceptional customer service.
  • Contributed to increased sales revenue by promoting new products, special offers, and loyalty programs to customers.
  • Coordinated special events to foster community engagement around the topic of medical cannabis use.
  • Prepared packaging and labels for the products, verifying accuracy of dosage, side effects, interactions, and refill instructions.

Delivery Expert

Domino's Pizza
02.2023 - 11.2023
  • Used cell phones or tablets to upload time, delivery and shipment information into company website or database
  • Interacted with customers on phone and in-person
  • Walked, rode bicycles or drove vehicles to reach destinations and deliver messages or materials
  • Monitored delivery trips through log system using our dominoes specific app
  • Demonstrated proficiency to operate global positioning system software
  • Obtained official signatures and required payments for different types of deliveries
  • Maintained records of deliveries, including items delivered, customers contacted, cost estimates, invoices and payment information
  • Recorded daily vehicle mileage and fuel usage
  • Promoted exemplary service to customers by keeping deliveries on time and undamaged
  • Inspected orders before and after delivery to guarantee customer satisfaction
  • Sorted parcels according to delivery route
  • Delivered orders to customers quickly
  • Verified that all packages were properly labeled before loading onto the vehicle for delivery
  • Tracked delivery records with manifests using smartphones for customer signatures
  • Provided excellent customer service by answering questions regarding products or services offered

Package Handler

FedEx
01.2022 - 04.2023
  • Protected company inventory by maintaining and organizing storage areas
  • Reported any lost or damaged items to supervisors immediately upon discovery
  • Examined and inspected containers, materials, and products to meet packing specifications
  • Stacked boxes onto pallets in an efficient manner
  • Resolved conveyor system issues by clearing jams and blockages
  • Checked cargo before transportation and determined if items adhered to proper regulation standards
  • Assisted in loading delivery trucks with prepared packages
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries
  • Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts

Floor Associate

HomeGoods
06.2018 - 10.2018
  • Received shipments of new merchandise and distributed items to appropriate locations
  • Monitored store traffic and responded promptly to customer inquiries and complaints
  • Organized displays to attract customers and promote sales
  • Assisted customers with locating merchandise in the store
  • Performed inventory counts on a regular basis to ensure accuracy of stock levels
  • Maintained knowledge of current sales and promotions, policies regarding payment methods, returns, exchanges
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales
  • Ensured that aisles were neat, clean, and free from hazards at all times
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit
  • Cleaned work areas regularly including sweeping floors and emptying trash bins

Education

High School Diploma -

Hillsborough High School
Hillsborough, NJ
06.2019

Skills

  • Delivery Scheduling
  • Customer Rapport
  • Delivery Documentation
  • Delivery Payment Collection
  • Packaging
  • Package Loading
  • Shipping and Receiving
  • Truck Loading and Unloading
  • Excellent Work Ethic
  • Quality-Conscious
  • Strong Organization Skills
  • Confident and Positive Attitude
  • POS system operation
  • Product merchandising
  • Drug inventory management
  • Medical marijuana laws
  • Patient education and counseling
  • Strain identification
  • Order fulfillment
  • Product storage
  • Medical marijuana support
  • Strain recommendation
  • Customer service
  • Updating medication histories
  • Stocking shelves
  • Item pricing
  • Relationship building
  • Supply restocking
  • Team coordination
  • Processing payments
  • Verifying orders
  • Employee training
  • Cash register operations
  • Inventory tracking

Certification

  • New Jersey Cannabis Certified at UCNJ
  • MAR 2024 - APR 2024

Timeline

Dispensary Technician

Bleachers Dispensary
06.2024 - 03.2025

Delivery Expert

Domino's Pizza
02.2023 - 11.2023

Package Handler

FedEx
01.2022 - 04.2023

Floor Associate

HomeGoods
06.2018 - 10.2018

High School Diploma -

Hillsborough High School

Hobbies and Interests

I love being outside in fresh air being active, but when it isn't nice out I will always be inside playing video games with my friends.

Additional information

  • I play basketball and baseball with my friends as often as time allows
  • I am a very avid gamer, when I am inside the house I am usually playing a game
  • I also enjoy a nice drive every once in a while

NJ Cannabis Certification

Online Course from Union Community College, learned about cannabis laws and practices.

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