YASHIRA PEÑA
12570 WINDY POINTE LOOP APT 305
Summary
I am a dedicated and hardworking individual who is committed to leveraging all the skills and techniques acquired throughout my career to continue developing professionally. I am eager to explore new opportunities that will allow me to continue growing professionally and contribute to the success of my organization.
Overview
1
1
year of professional experience
Work History
Assistant Teacher
Faith Generation Academy
07.2023 - Current
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
Medical Billing Clerk
International Multiple Medical Services
- Manage the billing accounts of patients assisted at the clinic
- Maintain perfect and continuous communication with all insurances company through email and call to guarantee the payment of our services
- Sending invoices to request payments
Accounting Department
Hotel San Juan Marriott
- 01.2020
- Manage billing and collection of all accounts that were assigned
- Maintain perfect and continuous communication with all sellers through email or call
- Quickly answer all guest calls to help them with any questions regarding their account during the stay
At Your Service Agent Department
Hotel San Juan Marriott
- 01.2019
- Transfer each incoming call from the panel and report any requested information quickly and efficiently
- Have complete knowledge of all the areas and activities of the hotel to always carry the correct information
- Deliver all petitions requested by the guest quickly (food and amenities)
- Attend calls quickly and eloquently without affecting the service, to keep the volume of calls in control and raising awareness of the precious time of the client
- The total number of calls received in a day is approximately 100 or more
Education
BBA - Business Administration
University Ana G. Mendez
Orlando, FL05.2025
Associate in Medical Billing -
Sistema Universitario Ana G Mendez - Universidad Del Este
Carolina, PR2019
Skills
Responsible
Excellent communication skills
Bilingual
Excellent customer service
Team player
Ability to analyze and work under pressure
Multi-tasking skills
Organized
Proficient computer skills
Skills in Microsoft Office
References
Available upon request
Timeline
Assistant Teacher
Faith Generation Academy
07.2023 - Current
Medical Billing Clerk
International Multiple Medical Services
Accounting Department
Hotel San Juan Marriott
- 01.2020
At Your Service Agent Department
Hotel San Juan Marriott
- 01.2019
BBA - Business Administration
University Ana G. Mendez
Associate in Medical Billing -
Sistema Universitario Ana G Mendez - Universidad Del Este
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