YASHICA A. DEBERRY

$55.5M Research and Data Company | 325 employees

• Serves as a key leader responsible for oversight & management of the entire human resources function of the organization. This includes oversight of a diverse workforce of 300+ employees spread across multiple locations, including the US, the UK, and Canada.
• Directly manages high-performing team of 8 employees, including recruiting, HRBPS, and People Operations Teams. Provides ongoing guidance, support, and mentorship to ensure their effectiveness in their respective roles and foster professional growth.
• Leads and drives organizational development initiatives, overseeing talent acquisition strategies, performance management processes, and succession planning efforts. Ensures development of a robust pipeline of top talent and effective leadership development programs.
• Analyzed company-wide engagement survey results, identifying 60% satisfaction rate, and developed action plan, including improved communication, leadership training, and role restructuring, leading to substantial gains in employee satisfaction and retention rates.
• Managed dedicated team to oversee two company-wide reductions and the outsourcing of a team to the Philippines, impacting 50 employees. Collaborated closely with the legal department to conduct in-depth data analysis of the affected group, identifying key data points critical to mitigating risk.
• Successfully led the implementation of two critical HR system projects: integrating new HRIS and launching a modern performance management system. Managed cross-functional project teams, developed comprehensive project plans, and ensured seamless execution, resulting in a 20% improvement in data accuracy, streamlined HR processes, and 35% increase in performance evaluation completion.
• Collaborated with executive leadership to design and effectively communicate cascaded organizational goals, ensuring alignment with company's strategic objectives. This initiative led to a 95% understanding and buy-in from employees at all levels, fostering a culture of goal-driven performance.

• Provided strategic HR leadership support to three business verticals – Content, Media, Strategy/Operations, and Sales with employees across the United States and the United Kingdom.
• Orchestrated talent management initiatives for a workforce exceeding 300 employees, leading quarterly talent planning reviews with senior leadership to pinpoint high-potential talents and pave the way for effective succession planning.
• Collaborated seamlessly with the UK People team to ensure compliance with intricate UK employment regulations, proficiently managing HR activities for UK-based employees while providing valuable support to U.S. management.
• Spearheaded performance improvement by closely partnering with managers to address performance concerns, employing coaching, performance improvement plans (PIPs), and realignments/eliminations to cultivate a high-performance culture.
• Conducted in-depth salary analyses to guarantee equitable compensation for backfills, new hire offers, promotions, and transfers, enhancing competitive and fair compensation practices across the organization.
• Skillfully managed complex employee relations matters, proactively addressing behavioral and performance issues with unwavering commitment to fairness, consistency, and prompt resolution. Addressed a spectrum of concerns, including interpersonal conflicts, proprietary information misuse, conflict of interest, and unauthorized work locations.

$200M Flex Commerce Furniture Startup | 115 employees

• Serves as a strategic business partner to executive leadership (President & COO, Chief of Product, Chief of Marketing, and VPs) and 10 other members of management. Generated an 8-page compliance and regulatory analysis report, consolidating findings and delivering solution recommendations to the leadership team. Executed recommendations effectively, culminating in an impressive 80% compliance achievement.
• Conducted a holistic evaluation of the existing performance review process and restructured it to better align with the dynamic startup culture. Implemented a quarterly review system, augmenting formal feedback opportunities from 16.6% to 33.3%.
• Spearheaded the 2022 benefits optimization, collaborating with a broker to design and negotiate employee benefits packages aimed at maximizing savings. Achieved a remarkable 25% reduction in medical premiums and concurrently improved the quality of plan offerings, leading to heightened employee morale.
• Analyzed a sudden 15% attrition rate within the Technology vertical team, utilizing succession planning to identify the top 6 high-performing individuals. Implemented tailored individual development plans to ensure their sustained tenure and continued investment in the organization.
• Revamped and streamlined the attendance policy for the hourly workforce, resulting in a significant 15% reduction in attendance infractions and bolstering overall compliance.

$1.4B Privately Owned Landscaping Company |13,000 employees

• Supported sales, customer service, and field service divisional teams through development and execution of human resources and staff relations strategies across 4 call center and 22 branch locations in Florida, Georgia and Alabama with over 1000 employees.
• Collaborated closely with sales directors to conduct in-depth strategic talent analysis and succession planning, resulting in a noteworthy 10% increase in the ratio of "ready now" successors, thereby enhancing the company's leadership pipeline.
• Led a dedicated COVID screen and contact tracing team of four members, orchestrating the management of COVID exclusions, thorough monitoring and analysis of COVID data trends, and effective delegation of daily tasks to ensure a safe and compliant workplace during the pandemic.
• Spearheaded the management, development, and mentoring of a high-performing team of five HR Generalists. Provided daily task directives, mentorship, and comprehensive training to support their professional growth and cultivate a results-oriented HR function.
• Oversaw and managed two administrative assistants, maintaining consistent and seamless support for sales leaders in the call center, thereby optimizing operational efficiency and ensuring that HR resources align with business objectives.
• Employed data-driven insights to analyze staff engagement scores and developed robust action plans aimed at increasing staff engagement. Delivered a remarkable 22% increase in engagement levels within a two-year timeframe, boosting employee morale and productivity in the largest center.

$14.59B Public B2B | 56,000 employees

• Consulted on organizational goals and objectives for over 50 business client groups across the state of Florida. Acted as subject matter expert on staff relations, compensation, benefits and Title VII compliance.
• Conducted business needs analysis for local small to medium-sized businesses totaling in over a $5M book of business.
• Identified roadblocks for business owners and created action plans for decision makers to implement, which resulted in a running 90% NPS score average from clients.
• Created and delivered a manager training program which resulted in a decrease of training hours by 10%.
• Worked with business owners to ensure a targeted compliance rating of at least 90% in the areas of FLSA classifications, federal and state compliance, and handbook implementation.

$2B Private Healthcare Services Call Center | 1400 employees

• Executed senior level human resources consulting for a healthcare organization while providing support to 800 employees in call centers across New York, Florida, and Connecticut.
• Worked closely with the leadership team to successfully realign roles within the Revenue Cycle Management division, leading to an impressive 20% enhancement in employee satisfaction rates. These strategic changes fostered a more engaging and efficient work environment, positively impacting the organization's overall performance.
• Spearheaded the development of a comprehensive performance improvement process and conducted training sessions for managers and leaders across the organization. This initiative yielded an outstanding 18% improvement in key metrics, encompassing SLAs, customer engagement, and quality standards. By elevating these critical aspects, I contributed to the organization's enhanced operational excellence and overall success.

$19B Paper Manufacturing Facility | 51,000 employees

• Managed full human resources management function for a 24/7 manufacturing facility while providing support to 300 employees.
• Successfully brought recruiting efforts back in-house, delivering cost savings exceeding $900 per month. This strategic move not only optimized budget allocation but also enhanced control and quality in the recruitment process.
• Consistently recruited an average of 25 manufacturing positions per month, undertaking end-to-end responsibilities, from sourcing and pre-screening to conducting interviews and overseeing onboarding processes. This approach ensured the acquisition of top talent to meet the organization's ongoing staffing needs.
• Effectively managed a team, overseeing the work of one administrative assistant and one accounting clerk. This leadership role contributed to streamlined HR operations, efficient administrative support, and financial integrity within the HR department.

• Partnered with local business owner on HR and business functions using consultative approach to proactively identify and address issues and concerns.
• Assisted and guided clients on HR procedures and program development by devising performance evaluations, job descriptions and industry-standard salary ranges.
• Collaborated with clients to identify and address HR compliance issues.

• Responded to employee inquiries, questions and complaints and guided and directed employee relations issues to support workforce analysis, performance management and other core HR functions.
• Answered employee inquiries regarding health benefits and 401k options.

• Responded to employee inquiries, questions and complaints and guided and directed employee relations issues to support workforce analysis, performance management and other core HR functions.

• Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
• Completed employee employment verifications and unemployment paperwork prior to hire or termination.
• Conducted new employee onboarding and provided ongoing orientation training.

• Prepared and updated job description records for all employees across company.
• Completed salary surveys each year.