Yashima Harris
Savannah,Georgia
Summary
- To obtain a position where I can learn and utilize my skills to contribute toward the continuous growth and development of the organization, while gaining hands-on experience continue an extraordinary record of enthusiastic customer relations and exceeding productivity standards.
- I am very flexible, and able to work the hours needed
- Work well with others, as well as alone
- Very committed to the growth of individuals for leadership
- Very strong work ethic
- Good communication and interpersonal skills
- Committed to the core values of an organization I am a part of, maintaining integrity
- Great time management and organizational skills
- Detail oriented and I work with a high degree of accuracy
- Ability to multitask
Overview
17
17
years of professional experience
Work History
Environmental Specialist
Memorial Health Hospital
08.2023 - Current
- Improved company compliance with environmental regulations through regular audits and evaluations of operations.
- Reduced environmental risks by conducting thorough site assessments and identifying potential hazards.
- Managed the remediation process for contaminated sites, restoring them to safe conditions for future use.
- Prevented fines or penalties by proactively addressing non-compliance issues identified during regulatory inspections or internal audits.
- Identified training for environmental compliance and implemented training to operations and other team members.
- Increased employee awareness of environmental issues by organizing training sessions and workshops on sustainable practices.
- Enhanced workplace safety by implementing measures to prevent exposure to hazardous materials and contaminants.
Supervisors assistant
Iqor
09.2016 - 11.2020
- Make outbound calls to customers
- Solve customer issues and complaints
- Handles incoming calls or inquiries from prospective customers or clients
- Assists customers effectively by solving customer disputes
- Provides customer additional information or explains services
- Discusses products offered and ensures customer satisfaction.
Customer Service
1ST All Services Financial DBA All Insurance Depot
11.2011 - 09.2016
- Answered incoming calls from customers with internet issues
- Troubleshoot internet connectivity issues
- Educated customers about products and services and how to operate them.
Customer Service
Home Depot
04.2007 - 11.2011
- Answered incoming calls from customers
- Assisted customers with finding products
- Directed customers to desired departments.
Education
CNA -
Norfolk Allied Training Center
Norfolk VA 2022
High School Diploma -
Kingston Technical High School
Kingston, Jamaica07.2004
Skills
- Employee Training
- Policy Enforcement
- Staff Development
- Meeting facilitation
- Multitasking and Time Management
- Workload analysis
- Fast Learner
- Customer Service
- Customer and client relations
- Customer relations and communications
- Microsoft Office
- Data Entry
- Scheduling and calendar management
- Scheduling
References
- Juanita Wynn, Scheduler, Interim Health Care, 1808 Winterwheat Court, Virginia Beach, VA, 23453, (757)703-5271, juanitawynn7@gmail.com
- Mrs. Debra Livingston McDonald, Supervisor, IQOR, 895 Soutwest 30th ave., Pompano Beach, FL, 33069, (954)864-1079, dlivingja@yahoo.com
Timeline
Environmental Specialist
Memorial Health Hospital
08.2023 - Current
Supervisors assistant
Iqor
09.2016 - 11.2020
Customer Service
1ST All Services Financial DBA All Insurance Depot
11.2011 - 09.2016
Customer Service
Home Depot
04.2007 - 11.2011
CNA -
Norfolk Allied Training Center
High School Diploma -
Kingston Technical High School