YASHIRA BALADO Ramos
Fayetteville,NC
Summary
Dedicated former service member focused on applying extensive experience to gain employment in the appropriate sector. Highly motivated and diligent professional, with proven track-record of success in developing effective processes. Dedicated and detail oriented, with expertise handling a wide range of administrative, technical, and executive-support tasks. Hardworking employee with customer service, multitasking and time management abilities.
Overview
5
5
years of professional experience
Work History
Business Office Associate
Lexington Medical Center
Columbia, SC
02.2023 - 10.2024
- Scheduled appointments, managed patient records and updated medical histories.
- Verified patient demographics, entered data into electronic health record system and provided support to physicians.
- Checked-in patients when they arrived at the front desk; obtained necessary paperwork from them prior to check-in process.
- Provided administrative support such as filing documents, photocopying materials and organizing office supplies.
- Ensured compliance with HIPAA regulations by maintaining confidentiality of all patient information.
- Processed payments, reconciled accounts receivable reports and generated invoices for services rendered.
- Handled incoming mail including sorting letters according to departmental guidelines.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
Property Book Officer Clerk
U.S Army
Fort Bragg, NC
01.2022 - 10.2022
- Supervised supply personnel and performed duties involving data entry, request, receipt, inventory, storage, issue, weighing, shipping, receiving and accountability.
- Performed administrative and technical duties, as well as resolve issues regarding logistics, administrative and operational activities.
- Managed a total of 39 company's supplies, clothing, weapons, ammunition and equipment and prepare all unit/organizational processes under the Global Combat Support (GCSS-ARMY) supply system.
- Maintained a span of control over seven subordinate battalions with valued over four billion dollars; resolved unit level property accounting issues; ensured property listings were accurate and commander's hand receipts were updated monthly.
- Communicated in writing, by email or telephone with costumers, vendors, management of contractors and staff.
- Maintained files of correspondence, official issues, laws, regulations, and decisions keeping administrative and reference material current.
Unit Supply Sergeant
U.S Army
Fort Bragg, NC
10.2020 - 01.2022
- Served as the only Logistics Management personnel responsible for the requisition, receipt, storage, issue, inventory, and disposal of property, equipment accounts and supplies of a property book valued over 155 million dollars. Performed administrative transactions involving accountability of government property.
- Demonstrated extensive understanding of document control and functions associated with inventory, location, and related activities.
- Processed documentation for expandable, non-expandable and durable items maintained the supply room/storage area.
- Instructed personnel on the proper care and maintenance of small arms and maintained/updated a total of 11 sub-hand receipts monthly.
- Validated Global Combat Support System (GCSS-A) transactions, including lateral transfers, requests, hand receipts, sensitive item inventories, cyclic inventories; administrative adjustment reports (AAR) and daily reports.
- Managed the Financial Liability Investigation of Property Loss process ensuring FLIPL's were in accordance with Army Regulation 735-5 and met regulatory time constraints.
- Supervised and directed the maintenance, repair, and refurbishing of weapons and ammunition.
- Maintained supply management data for reviews, causative research and inventory adjustment actions.
- Provided the assigned battalion the highest score in the entire brigade scoring 100% on the CSDP inspection.
Medical Assistant
Orlando Health
Orlando, FL
10.2019 - 03.2020
- Scheduled appointments for patients via phone and in person.
- Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Measured vital signs and took medical histories to prepare patients for examination.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Organized charts, documents and supplies to maintain team productivity.
- Cleaned and maintained medical equipment following procedures and standards.
Education
Medical Assisting -
Orange Technical College
01.2020
High School Diploma -
Acceleration East High School
Orlando, FL05.2019
Skills
- Property Accountability & Management
- Stock & Inventory Control
- Project Management
- Documentation & Presentation
- Organizational Maintenance
- Supply Chain Strategies & Automated Systems
- Database Management
- Training & Development
- Problem Solving
- Team Leadership
- Flexible & Dedicated
- Regulatory Compliance
- Great Communicator & Negotiator
- Vital Signs Collection
- Patient Care Quality
- Medical Terminology
- HIPAA Compliance
- Office Administration
- Schedule Coordination
- Patient Registration
- Medical Billing
Professional Training
- Unit Supply Specialist Course
- Global Combat Support System (GCSS-A) Course / SAP
- Unit Armorer Course
- Combat Lifesaver Course
- Drivers Training Course
- EPIC
Clearance
- Active DoD Secret Security Clearance
Core Competencies
- Exceptional ability & experience managing operational activities related to logistics initiatives
- Working knowledge of strategies and tools for controlling and optimizing logistics operations
- Strong organization, time management, leadership, project management & interpersonal skills
- Strong technical background using industry standard fault & performance monitoring tools
- Experience with understanding of meeting productivity/quality KPI's within the logistics field
- Skilled in problem-solving and conflict resolution to ensure a smooth workflow
- Strong written and verbal communication skills for documentation and correspondence
- Great team player who loves to establish trust and collaborative work environment
- Extremely tech savvy who enjoys learning new digital tools and systems
- Proficient in computer systems and MS Office (Word,Excel,PowerPoint etc.)
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Business Office Associate
Lexington Medical Center
02.2023 - 10.2024
Property Book Officer Clerk
U.S Army
01.2022 - 10.2022
Unit Supply Sergeant
U.S Army
10.2020 - 01.2022
Medical Assistant
Orlando Health
10.2019 - 03.2020
Medical Assisting -
Orange Technical College
High School Diploma -
Acceleration East High School