Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yashira Calderon

Harrisburg,PA

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Overview

2025
2025
years of professional experience

Work History

Waste Management Coordinator

Amazon
11.2024 - Current
  • Coordinated with external vendors for cost-effective recycling and disposal services.
  • Improved landfill management for smoother operations and reduced environmental impact.
  • Assisted in developing corporate sustainability reporting metrics related to waste management performance indicators.
  • Educated employees on best practices in waste management, leading to increased participation in sustainability initiatives.
  • Worked closely with clients to identify their specific needs regarding solid-waste management, recommending appropriate solutions accordingly.
  • Reduced waste production by implementing effective recycling programs and waste segregation initiatives.

Sortation Associate

Amazon
07.2023 - 07.2024
  • Maintained accuracy and speed in sorting packages according to size, weight, and destination.
  • Organized packages into designated containers for delivery.
  • Reported any damaged shipments immediately to supervisor.
  • Ensured all safety regulations were followed at all times while operating machinery.
  • Collaborated with other team members to ensure efficient workflow of packages through the process line.
  • Continuously monitored work area for potential safety hazards or violations.
  • Met daily productivity goals set by management team.
  • Sorted packages into delivery routes by factors such as size, weight and destination.

Ambassador

Amazon
07.2023 - 10.2023
  • Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
  • Greeted customers and clients to create welcoming atmosphere.
  • Built and maintained positive relationships with public by utilizing strategic plans.
  • Assisted team with operational policies and procedures to drive services.
  • Evaluated progress towards achieving mission goals using key performance indicators and implemented necessary changes for continuous improvement.

Shipping and Receiving Clerk

Ameripac
01.2023 - 07.2023
  • Maintained accurate records of all goods received and distributed in the warehouse.
  • Ensured that stock was properly stored in designated areas according to safety regulations.
  • Prepared invoices for customers, ensuring accuracy prior to shipment.
  • Processed outbound shipments, including packing and labeling products for delivery.
  • Loaded and unloaded trucks with pallet jacks or forklifts as needed.
  • Received incoming shipments, verifying quantity and quality of items against purchase orders.

Shipping and Receiving Clerk

Syncreon
2022 - 2023
  • Received incoming shipments, verifying quantity and quality of items against purchase orders.
  • Ensured that stock was properly stored in designated areas according to safety regulations.
  • Inspected outgoing packages for damage before sealing them up for shipment.
  • Worked closely with carriers such as FedEx, UPS, USPS and DHL regarding pick-ups and deliveries.
  • Utilized RF scanners to track movements of inventory within the warehouse environment.
  • Managed hazardous material documentation requirements when preparing orders for shipment.

Receiving Associate

Amazon Fulfillment Center
04.2021 - 11.2022
  • Operated material handling equipment to move pallets of merchandise from receiving area to storage locations.
  • Inspected goods for damages or defects, reported issues to supervisor and resolved discrepancies with suppliers.
  • Maintained records of all incoming products, including quantity received and location in warehouse.
  • Unloaded trucks manually or using a hand truck or dolly when necessary.
  • Sorted and labeled items according to size, type, style, color or product code.
  • Assisted in cycle counts as required for maintaining accurate inventory levels.
  • Updated computerized tracking systems with new stock information such as quantity received, unit cost and total value of shipment.

Shipping and Receiving Clerk

UPS
12.2021 - 02.2022
  • Performed regular cycle counts to maintain accurate inventory records.
  • Reviewed customer orders for accuracy prior to shipping goods out of the facility.
  • Processed returns efficiently according to company policies and procedures.
  • Utilized RF scanners to track movements of inventory within the warehouse environment.
  • Processed outbound shipments, including packing and labeling products for delivery.

Supervisor

Macy's
03.2019 - 03.2020
  • Directed and supervised team of 15 employees in daily operations.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Tracked progress on projects and provided timely feedback to staff members.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.
  • Assisted in creating budgets for departmental expenses including personnel costs.
  • Evaluated employee performance through periodic reviews and documented results accordingly.
  • Created new strategies for improving customer service standards within the organization.

CASHIER

Kmart
02.2018 - 05.2018
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Balanced daily transactions on a computerized point-of-sale system.

Education

Some College (No Degree) - Criminal Justice

Monroe College
The Bronx, NY

Associate of Arts - Criminal Justice

Harrisburg Area Community College
Harrisburg, PA
06-2025

Skills

  • Conflict Resolution
  • Staff Training
  • Staff Mentoring
  • Customer Service Excellence
  • Site inspections
  • Hazardous materials management
  • Waste disposal methods
  • Emergency planning

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Waste Management Coordinator

Amazon
11.2024 - Current

Sortation Associate

Amazon
07.2023 - 07.2024

Ambassador

Amazon
07.2023 - 10.2023

Shipping and Receiving Clerk

Ameripac
01.2023 - 07.2023

Shipping and Receiving Clerk

UPS
12.2021 - 02.2022

Receiving Associate

Amazon Fulfillment Center
04.2021 - 11.2022

Supervisor

Macy's
03.2019 - 03.2020

CASHIER

Kmart
02.2018 - 05.2018

Shipping and Receiving Clerk

Syncreon
2022 - 2023

Some College (No Degree) - Criminal Justice

Monroe College

Associate of Arts - Criminal Justice

Harrisburg Area Community College
Yashira Calderon