Yashira Galarza
The Bronx,NY
Summary
Driven and detail-oriented professional with a proven track record in customer service and maintenance roles, notably at Banco Santander. Excelled in enhancing customer satisfaction through patience, empathy, and cash handling expertise. Demonstrated reliability by effectively training new staff and improving sales through strategic product recommendations. Achieved a cleaner, safer environment, underscoring a commitment to professionalism and courtesy.
Overview
15
15
years of professional experience
Work History
Supermarket Cashier
Associate Supermarket
10.2023 - Current
Maintenance Crew Member
Banco Santander
04.2019 - 12.2020
- Followed routine maintenance checklist.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
- Followed safety precautions to avoid personal injury and provide safe work environment.
Home Health Aide
Allen Health Care
04.2015 - 11.2018
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Supermarket Cashier
Súper Max
06.2009 - 01.2011
- Assisted in training new employees on cashier procedures, enhancing overall team productivity levels.
- Handled cash, credit card, and check transactions with accuracy to ensure balanced cash drawers at the end of each shift.
- Increased sales by suggesting additional products or services based on customer needs and preferences.
- Maintained a clean, organized, and well-stocked checkout area for optimal functionality.
Education
Cosmetologist -
Albert Einstein
Puerto Rico 05.2010
Skills
- Patience and Empathy
- Reliability and punctuality
- Professionalism and Courtesy
- Cash handling expertise
Languages
Spanish
Full Professional
Timeline
Supermarket Cashier
Associate Supermarket
10.2023 - Current
Maintenance Crew Member
Banco Santander
04.2019 - 12.2020
Home Health Aide
Allen Health Care
04.2015 - 11.2018
Supermarket Cashier
Súper Max
06.2009 - 01.2011
Cosmetologist -
Albert Einstein
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