Yashira M Ayala
Haslet,TX
Summary
Passionate Teacher with experience developing and implementing diverse curriculums covering wide range of subjects. Highly skilled at motivating students through positive encouragement and reinforcement of concepts via interactive classroom instruction and observation. Successful in helping students develop strong literacy, numeracy, social and learning skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Teacher
International Leadership of Texas
Saginaw, TX
09.2019 - Current
- Planned and implemented integrated lessons to meet national standards.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
- Taught grades 5th, 2nd, 3rd and Kindergarten.
- Completed daily reports and attendance logs.
- Reviewed curriculum and devised alternate approaches to presenting lessons to increase student understanding.
- Encouraged creative thinking and motivated students by addressing individual strengths and weaknesses based on standardized testing results.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
- Held conferences with parents to address questions, discuss academic progress and encourage learning goals.
- Taught grades 5th, 2nd, 3rd and Kindergarten.
Retail Sales Consultant
AT&T
Dallas, TX
01.2018 - 01.2019
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Helped customers complete purchases, locate items and join reward programs.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Assisted customers with locating and choosing merchandise in store departments.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Implemented needs-assessment tools to identify demand for services and products.
- Determined solutions for clients promptly and professionally.
Sales Associate
CLEAR, DFW Airport
Dallas/ Fort Worth, Texas
01.2017 - 01.2018
- Main function as sales agent and customer service
- Trained to verify people's identity by using their biometrics and speeding them through security checkpoints.
- Engaged with customers to effectively build rapport and lasting relationships.
- Provided positive first impressions to welcome existing, new and potential customers.
- Enhanced product presentation and promotional material displays, working alongside retail representatives.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Driver
Lyft Rideshare
Dallas/ Fort Worth, Texas
01.2016 - 01.2017
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions.
- Delivered customers on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Generated consistent referrals and repeat business by providing friendly and fast service.
- Minimized liability by consistently following road rules when driving.
Customer Service Associate
Librería Nuevo Amanecer
Rio Grande , Puerto Rico
01.2012 - 07.2014
- General printing work and making of students' projects.
- Developed and actualized customer service initiatives to decrease wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Collaborated with store management and program leadership to suggest actionable improvements and corrective action plans.
- Resolved concerns with products or services to help with retention and drive sales.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Bachelor of Arts - Education
University of Puerto Rico
San Juan, PR12.2016
Associate of Technology - AutoCad, Drafting
Liceo De Arte Y Tecnología
San Juan, PR12.2011
High School Diploma -
Academia Adventista Del Este
Rio Grande, PR05.2007
Skills
- Ability to teamwork, quick learner, proactive guidance, work under pressure and minimal supervision
- Knowledge of operating Systems (Mac OS, Windows, Microsoft Office and AutoCad) and Internet
- Experience in customer service
- Creative Thinking
- Critical Thinking
- Online Course Instruction
- Problem-solving skills
- Behavioral improvements
- Classroom management
- Group and individual instruction
Certification
K-12 Art Teacher
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Teacher
International Leadership of Texas
09.2019 - Current
Retail Sales Consultant
AT&T
01.2018 - 01.2019
Sales Associate
CLEAR, DFW Airport
01.2017 - 01.2018
Driver
Lyft Rideshare
01.2016 - 01.2017
Customer Service Associate
Librería Nuevo Amanecer
01.2012 - 07.2014
Bachelor of Arts - Education
University of Puerto Rico
Associate of Technology - AutoCad, Drafting
Liceo De Arte Y Tecnología
High School Diploma -
Academia Adventista Del Este
Similar Profiles
Susana TejedaSusana Tejeda
Long Term Substitute at International Leadership of TexasLong Term Substitute at International Leadership of Texas
Edna LeBlancEdna LeBlanc
Performance Coach at International Leadership of TexasPerformance Coach at International Leadership of Texas
Gustavo SalcidoGustavo Salcido
3rd Grade Bilingual SS/Science Elementary Teacher at International Leadership of Texas3rd Grade Bilingual SS/Science Elementary Teacher at International Leadership of Texas
CARRIE PEDERSONCARRIE PEDERSON
RLA Subject Matter Expert L AP Coordinator L Texas College Bridge Coordinator at INTERNATIONAL LEADERSHIP OF TEXASRLA Subject Matter Expert L AP Coordinator L Texas College Bridge Coordinator at INTERNATIONAL LEADERSHIP OF TEXAS
ROBIN RIDGWAYROBIN RIDGWAY
Security Representative at Lockheed Martin AeronauticsSecurity Representative at Lockheed Martin Aeronautics