Yashmille Campbell
Oakland Park ,FL
Summary
Highly trained professional with 13yrs of background in verifying insurance benefits , front desk and creating appropriate patient documentation. Accomplished Leasing Consultant with excellent abilities in customer service, telephone etiquette and issue response. Detailed knowledge of location rental market for types of properties and impressive financial management skills. Expert user of Softwares.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Apartment Leasing Consultant
Avalon Midtown West
05.2015 - 02.2019
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Posted payments to accounts and maintained records.
- Communicated verification and authorization status updates with Type department to facilitate decision-making for patient admissions and insurance coverage.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Verified tenant incomes and other information before accepting lease applications.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Greeted clients, showed apartments, and prepared leases.
- Responded to requests and scheduled appointments for property showings.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
Medical Office Assistant
American Pain Experts
04.2019 - Current
- Registered patients and scheduled appointments.
- Assisted with referrals and prepared medical records for patients.
- Maintained confidentiality of records relating to clients' treatment
- Scheduled appointments for patients via phone and in person.
- Collected information, verified insurance and collected co-payments for patients as part of check-in process.
- Submitted diagnosis and procedure codes for insurance companies.
- Collaborated with members of health care team to coordinate and implement plans for patient care.
- Directed patients to exam rooms to prepare for examination and treatment.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Achieved insurance pre-authorizations to enable timely patient procedures.
- Updated patient records with accurate, current insurance policy information.
Medical Office Assistant
Smart Choice Medical
07.2013 - 04.2015
- Registered patients and scheduled appointments.
- Assisted with referrals and prepared medical records for patients.
- Scheduled appointments for patients via phone and in person.
- Submitted diagnosis and procedure codes for insurance companies.
- Maintained smooth flow of examinations to keep appointments on schedule.
Insurance Verification Specialist
Kings County Hospital Center
02.2011 - 07.2013
- Set up appointments for physician visits and procedures using calendar software.
- Updated group medical records and technical library to promote smooth office operations.
- Entered insurance, demographics and health history into patient database.
- Checked patients in and out for appointments and collected co-payments.
- Called patients to confirm scheduled appointments and obtain additional details.
- Processed patient payments and scanned identification and insurance cards.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Communicated verification and authorization status updates with Type department to facilitate decision-making for patient admissions and insurance coverage.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
Education
Associate of Science - Medical Assisting
Borough of Manhattan Community College of The City University of New York
New York, NY11.2018
Skills
- Medical software applications
- Patient relations
- Knowledge of HIPAA regulations
- Understanding of medical laws
- Medical records management
- Active listening
- Supervision & leadership
- Data management
- Team management
- Organization
- Microsoft Office
- Prior Authorization Processing
- Insurance Plan Verification
- Process Evaluations
- Deductible and Co-Pay Calculation
- Insurance Authorizations
- Records Preparation
- Community Association Support
- Account Management
- Fair Housing Policies
- Accurate Property Valuation
- Tenant Relations
- Screening Processes
Certification
- Area of expertise employee of the quarter Avalon Midtown West
Timeline
Medical Office Assistant
American Pain Experts
04.2019 - Current
Apartment Leasing Consultant
Avalon Midtown West
05.2015 - 02.2019
Medical Office Assistant
Smart Choice Medical
07.2013 - 04.2015
Insurance Verification Specialist
Kings County Hospital Center
02.2011 - 07.2013
Associate of Science - Medical Assisting
Borough of Manhattan Community College of The City University of New York
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