Warehouse Manager with 11+years of experience working in demanding environments. Able to stay on feet for hours at a time performing intensive manual labor. Excellent leadership skills and ability to lead a team to great success. Exceptional organizational skills to keep track of thousands of products without a single one getting misplaced. Keen eye for detail to locate areas of improvement.
Overview
13
13
years of professional experience
Work History
FC Head (Manager Fulfilment Center)
Zomato Hyperpure Pvt. Ltd.
05.2024 - 02.2025
Managing more than 350+ Off-Roll & 20 On-Roll employees in both the shifts
Monitoring overall day to day warehouse operations from In-bound, Outbound & Dispatch
Monthly fleet planning based on the capacity projection
Monthly Cost planning on FC,VC on CPU level
Monthly manpower planning based on the order capacity
Cost reduction in all possible ways
Monitoring recruitment, SOP training, shift planning for all Warehouse Staffs
Manpower handling, 5S & employee’s engagement
Planning and deploying new process implementation
Measured and maintained Inventory accuracy percentage
Monitoring daily audit with the team
Participated in regular inventory cycle counts
Regularly analyzing the DOI of stocks for avoiding storage issues
Coordinating the daily workflow with Associate Director.
Senior Manager- Fulfilment center & DS Operations
Zepto Technologies Pvt. Ltd (Kiranakart)
07.2023 - 05.2024
Managing more than 800+ Off-Roll & 35+ On-Roll employees in both FC & DS operations.
Monitoring overall day to day operations of FC on process and metrics.
Monthly fleet planning of FC and riders availability of DS based on the demand & projection according to projection.
Monthly Cost planning on FC & VC on CPU level.
Monthly manpower planning based on the order capacity.
Cost reduction in all possible ways.
Monitoring recruitment, SOP training, shift planning for all Warehouse Staffs & DS staffs.
Handled 5 cluster(20 stores) of Dark stores for the period of 4 months.
Ensuring on time delivery to customers within 15 mins.
Ensuring and monitoring availability of riders at stores with the support of cluster managers.
Regular follow up with HR team ensuring 100% availability of in stores staffs.
Manpower handling, 5S & employee’s engagement.
Planning and deploying new process implementation.
Measured and maintained Inventory accuracy percentage.
Monitoring and taking regular audits & cycle counts in both FC & DS.
Participated in regular inventory cycle counts.
Regularly analyzing the DOI of stocks for avoiding storage issues.
Reporting to Associate director and updating the status of achieving the daily metrics.
FC Head (Manager)- Fulfilment Centre
Zomato Hyperpure Pvt. Ltd. (Zomato Group)
06.2022 - 07.2023
Managing more than 480+ Off-Roll & 20 On-Roll employees in both the shifts
Monitoring overall day to day warehouse operations from In-bound, Outbound & Dispatch
Monthly fleet planning based on the capacity projection
Monthly Cost planning on FC,VC on CPU level
Monthly manpower planning based on the order capacity
Cost reduction in all possible ways
Monitoring recruitment, SOP training, shift planning for all Warehouse Staffs
Manpower handling, 5S & employee’s engagement
Planning and deploying new process implementation
Measured and maintained Inventory accuracy percentage
Monitoring daily audit with the team
Participated in regular inventory cycle counts
Regularly analyzing the DOI of stocks for avoiding storage issues
Coordinating the daily workflow with Associate Director.
FC Head-(Manager) Fulfilment Center
Hands on trades Pvt. Ltd.(Zomato & Blinkit Group)
06.2019 - 04.2022
Managing more than 250 Off-Roll & 10 On-Roll employees in a shift
Monitoring overall day-to-day warehouse operations from In-bound to Outbound
Monthly CPO planning
Monthly manpower planning based on the order capacity
Cost reduction in all possible ways
Monitoring recruitment, SOP training, shift planning for all Warehouse Staffs
Monitored monthly and yearly reports on sales, Inbound GRN, Outbound and logistics costs
Monitoring daily sales order deliveries
Monitoring the shipments clearance from customs with the help of our clearing agents by negotiating and fixing a percentage in clearing the shipments
Overseeing daily operational needs such as warehouse expenses, Delivery vehicle Management etc
Constant communication with the vendors, clearing agent and the end customer to ensure quality service
Analyzed and strategized diagnostic process reporting to improve on time delivery and sales
Monitoring daily returns of DOA, RMA and sales return stocks.
Hub In-charge (Grade - 6)
Flipkart India Pvt. Ltd.
08.2015 - 08.2017
Administered Warehousing, Floor Management, Operations Management & People Management
Monitored In-Bound Material from Fulfillment Centre and Out-Bound Material through Transport Centre
Accomplished warehouse human resource objectives by selecting, orienting, training and disciplining employees
Handled Floor Supervisors and Operation Executives, including preparation of Weekly/Monthly rosters and supported staff evaluations
Communicated job expectations, delegated work to subordinates and coached employees
Trained and monitored staff in standard operating procedures (SOPs) and safe work practices, including new employee induction and toolbox talks
Ensured that all processes are carried out as per the defined SOPs without any exceptions
Reviewed Reports & ERP Dashboards on daily basis to minimize floor pendency and supported MIS activities by reports generation, data analysis and documentation
Projected warehouse status to Central Team by utilizing reports and documenting the necessary information
Maintained 5S in Workplace and aided in implementing Kaizen and Lean initiatives
Supported in achieving high levels of customer satisfaction through excellence in receiving, identifying, packing, dispatching and assuring quality of goods
Organized records of floor equipment’s and assets for scheduling periodic maintenance
Coordinated with 3PL Vendors to ensure vehicle cut-off schedules for both goods pick up as well as goods return based on the volume processed
Coordinated with Transport Centre to ensure timely connection of all handed over goods to their respective destinations
Continuously monitored the performance and activities of the warehouse through use of KRA & KPIs.
Parts Manager (Procurement & Warehouse)
Saud Automotive LLC( Saud Bhawan Group)
03.2013 - 04.2015
Administered Purchasing, Warehousing, Planning and Delivery of Auto Spare Parts
Monitored Logistics and Operations Management of Auto Spare Parts
Reviewed customer requirements country wise and supplied parts pertaining to their models with the help of Electronic Parts Catalogue
Coordinated with Service Team for customer queries related to spare parts vehicle compatibility
Ensured that spare parts are received and issued as per the procedure by the stores team
Ensured timely generation of Stock Transfer Advice (STA) for issuance of spare parts at Mother Warehouse and movement of same to local warehouse
Coordinated with Inventory Team for New Model Spares ordering and replacement ordering by providing MOQ and consumption rate of parts based on outbound volume
Assisted in Parts Inventory, maintained neat and orderly stock, aided in setting up spare parts service standards like TAT of spares, fill rate, order status and back-order response status
Improved process flow by timely generation of Purchase Orders through EDI using ERP
Prepared Short/Excess Reports and Damage Claim Reports for incoming goods into our warehouse and processed corresponding Customer Claims for outgoing goods to customers
Coordinated with Logistics team for preparation of SLIs and BLs along with Invoice/Packing List to ensure proper document clearance at the customer’s end
Coordinated with Logistics team and scheduled shipments for on-time delivery of goods to customers.
Graduate Engineer Trainee
T.V.S Sundaram Fasteners Pvt. Ltd.
04.2012 - 02.2013
Responsible for overall involvement in manufacturing operations
Responsible for quality checking of finished goods
Operating of CNC and VMC machine.
Education
Bachelor of Technology - Mechanical
PRIST UNIVERSITY
03-2012
Skills
Problem solving
Performance metrics evaluation
Supply chain management
Time management
System Analysis
Self-Driven
Excel knowledge
Inventory control
Cross-Functional collaboration
Decision making
Quality assurance
Facility management
Performance monitoring
Organizational development
Operational support
Inventory management systems
Invoicing
Risk management
Leadership skills
Accomplishments
Implementation of Zeno mobile application for tracking deliveries and route planning.
Awarded Best Employee at Flipkart for people management and running 2 consecutive Big Billion Day events successfully.
Awarded Grofers Knights for working closely with government officials for operating smoothly with the operations during Covid-19 situations.
Achieved PAN 2nd Place in Blinkit premier league conducted by organization within a span of 3 months after starting the new FC.