Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
10
10
years of professional experience
Work History
Manager
Loving Homes Inc.
Crystal, MN
10.2019 - Current
Applied reason, logic, and advanced problem-solving skills to resolve complex and sensitive issues.
Worked in fast-paced environment with competing demands for time and attention.
Led, directed and motivated others to innovate and excel.
Implemented best practice standards for billing resulting in substantial reduction of accounts receivable delays.
Spearheaded and implemented new projects to expand scope of engagement.
Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Communicated with residents, ensuring that medical information was kept private.
Generated and reviewed incident reports, including employee write-ups, actualizing appropriate corrective action plans to mitigate ongoing and potential situations.
Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
Manager
Rage Home Healthcare Inc.
New Brighton, MN
07.2019 - Current
Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
Recruited, hired and coached employees to offer high-quality, cost-effective care to all clients.
Manager
Anas Ibn Malik Learning Center
Minneapolis, MN
10.2015 - Current
Communicated frequently with parents, students and teachers to provide feedback and discuss instructional strategies.
Fostered team collaboration between students through group projects.
Encouraged creative thinking and motivated students by addressing individual strengths and weaknesses based on the materials that we teach
Supervised learning groups of students in classroom stations.
Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.
Supported student teachers by mentoring on classroom management, lesson planning and activity organization.
Worked cooperatively with other teachers and parents to help students reach learning objectives.
Evaluated and revised lesson plans and course content to achieve student-centered learning.
Implemented and encouraged debate-style classroom environment to increase student engagement and promote critical thinking.
Assistant Director
Apple Adult Daycare
Minneapolis, MN
01.2017 - 04.2020
Observed and reported changes in client functional and cognitive behavior.
Assisted in providing adequate nutrition by providing meals and nourishment to clients.
Encouraged clients to participate in social and recreational activities.
Helped clients maintain optimal health by creating activities for them
Maintained appropriate filing of personal and professional documentation.
Transported clients from home to the center and from the center to their homes.
Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Determined specific needs and provided most appropriate level of services for clients well-being.
Used word and excel to maintain records of services performed and apparent condition of patients.
Identified needs and coordinated plans for shopping and bank visits.
Kept clients mentally alert by entertaining and conversing.
Education
Associate of Applied Science - Certified Pharmacy Technician
National American University
Roseville, MN
05.2010
Skills
Strategic Planning
Business planning
Staff Management
Sales and Marketing
Operations management
Teamwork
Timeline
Manager
Loving Homes Inc.
10.2019 - Current
Manager
Rage Home Healthcare Inc.
07.2019 - Current
Assistant Director
Apple Adult Daycare
01.2017 - 04.2020
Manager
Anas Ibn Malik Learning Center
10.2015 - Current
Associate of Applied Science - Certified Pharmacy Technician
National American University
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