Yasin Ahmed
Columbus,Ohio
Summary
Self taught IT expert with freelancing experience building PCs and volunteer work setting up networks for local youth groups. Undergraduate majoring in Computer and Information Systems. Eager to secure entry-level IT position. Ready to help team achieve company goals. Currently studying industry certifications such as the CompTIA A+ and Network+.
Overview
3
3
years of professional experience
Work History
Security Guard
OPERS
02.2023 - Current
- First point of contact for all customers and employees to assess all badge system errors, deliveries, and requests from all departments of the building.
- Oversee and patrol office premises with over 400 employees using CCTV as well as report daily logs through Microsoft Excel
- Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
- Provide support to staff and visitors by remotely granting access, configuring and authorizing badges as well as quickly resolving alarms using Lenel Monitoring System.
- Conduct routine walkthrough while monitoring and documenting temperature readings of HVAC systems in the Data Center.
- Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
Security Guard
Intercon Security
02.2021 - 08.2022
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
- Monitored CCTV and resolved alarms within a timely manner to achieve SLA.
- Produced quick reports and escalated issues to appropriate vendors regarding unauthorized meda devices entering data center.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Worked independently and collaboratively to resolve urgent issues to protect data center.
Education
High School Diploma -
Horizon Science Academy Columbus
Columbus, OHAssociate of Science - Computer And Information Systems Security
Columbus State Community College
Columbus, OHSkills
- Customer Support/Service
- Computer Proficiency
- Problem Solving
- Fast-paced Environment
- Team Leadership
- Security Monitoring
- Microsoft Office
- Hardware Installation
- Computer Troubleshooting
- Network Configuration
Timeline
Security Guard
OPERS
02.2023 - Current
Security Guard
Intercon Security
02.2021 - 08.2022
High School Diploma -
Horizon Science Academy Columbus
Associate of Science - Computer And Information Systems Security
Columbus State Community College
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