Summary
Overview
Work History
Education
Skills
Certification
Additionalinformation - Links
Timeline
Generic

Yasir Abdus-sabur

Canton,MI

Summary

Goal-oriented front-end web developer experienced in building static & dynamic web pages from the ground up as well as designing algorithms for large data structures. Effective at delivering the desired results and solving issues. Productive professional who develops in environments that consistently hands out challenges. Looking to leverage my evolving tech skills to grow in a role that encourages learning & creativity.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Associate Banker Market Expansion

JPMorgan Chase & Co
07.2023 - Current
  • Assisted customers with setting up or closing accounts, and signing up for new services.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
  • Managed risk effectively by adhering to bank policies, procedures, and regulatory requirements during transactions and account opening processes.
  • Resolved complex client issues by coordinating with relevant departments, ensuring timely resolution and customer satisfaction.
  • Supported branch management with administrative tasks such as scheduling appointments, filing documents, generating reports, and maintaining office supplies inventory.
  • Boosted branch revenue with diligent cross-selling of various banking products and services.
  • Strengthened client relationships through consistent communication and personalized attention to individual needs.
  • Maintained accurate records of all transactions, keeping track of daily activities for auditing purposes.
  • Facilitated seamless account openings, closings, transfers, and updates for a diverse clientele base.
  • Provided exceptional customer service through active listening skills, empathy, and genuine concern for clients'' needs and concerns.
  • Enhanced client satisfaction by promptly addressing inquiries and providing tailored financial solutions.
  • Educated customers on features and benefits of banking products and services.
  • operated on windows and utilized a variety of microsoft applications
  • Executed wire transfers, stop payments and account transfers.
  • Educated customers on online banking and mobile banking applications.
  • Established rapport with new clients to increase satisfaction and loyalty.

Fulfillment Specialist

Target
10.2021 - Current
  • Coordinated closely with sales representatives to ensure seamless handoff of orders from initial placement through final delivery confirmation.
  • Maximized customer retention rates through reliable fulfillment strategies that consistently met or exceeded expectations on delivery timelines.
  • Collaborated with team members to achieve daily productivity goals in a fast-paced work setting.
  • Provided exceptional customer service to internal and external customers.
  • Improved order accuracy by diligently verifying product information and quantities before packaging.

guest advocate

Target
10.2018 - 08.2021
  • Improved customer experience and used problem solving skills to assist guests
  • Answered calls to help customers with any questions or concerns
  • Drove sales by recommending certain products that fit the guests' needs.

Education

computer information systems -

Schoolcraft College
Livonia, MI

Skills

  • Html
  • CSS
  • JavaScript
  • NodeJs
  • Microsoft visual studio code
  • Git
  • GitHub
  • Building algorithms
  • High School Diploma - 2020
  • Michigan Great Lakes Virtual Academy JSON
  • Data structures
  • Terminal
  • Object Oriented Programming
  • Excellent verbal communication
  • Consistency
  • Organization
  • Project organization
  • Customer Service-Oriented
  • Cash Management
  • Know Your Customer
  • Documentation skills
  • Relationship Building
  • New Account Setup
  • Customer Relationship Management
  • Branch operations
  • Audit Support
  • Relationship Management
  • Recordkeeping requirements
  • Risk management policies
  • Account Servicing
  • CRM Systems
  • Retention Strategies

Certification

Web development from Thinkful by Chegg

Additionalinformation - Links

  • Https://github.com/Yasir504
  • Https://www.linkedin.com/in/yasir-abdus-sabur-749448261/

Timeline

Associate Banker Market Expansion

JPMorgan Chase & Co
07.2023 - Current

Fulfillment Specialist

Target
10.2021 - Current

guest advocate

Target
10.2018 - 08.2021

computer information systems -

Schoolcraft College

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Yasir Abdus-sabur