Summary
Overview
Work History
Education
Skills
References
Timeline
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Yasir Atiyah

Woodbridge,VA

Summary

Dynamic professional with a proven track record at Value City Furniture, excelling in customer service and team leadership. Skilled in conflict resolution and inventory management, I enhance team performance and drive customer satisfaction. Adept at motivating staff to achieve optimal results while maintaining organizational efficiency in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Front Office Lead

Value City Furniture
Woodbridge, VA
02.2020 - Current

* Ensured smooth customer interactions by providing prompt responses to inquiries, and resolving issues effectively.

* Trained and mentored new team members, enhancing the overall team’s performance and customer service quality.

* Assisted in inventory management and scheduling, contributing to efficient store operations.

* Played a key role in improving customer satisfaction through feedback and follow-up.

Delivery Driver

TJIII DSP (Amazon partner)
Gainesville, VA
06.2024 - 09.2024

* Skilled in loading, unloading, and securely stowing parcels, using handheld devices to track and update package status.

* Proficient in navigating efficiently with GPS, providing excellent customer service, and maintaining the delivery vehicle's condition through routine checks.

* Operating delivery vehicles safely and efficiently, ensuring timely and accurate package deliveries.

Team Member

7-eleven
Alexandria, VA
11.2017 - 02.2020

* Assisted customers with product selection, processed transactions, and ensured a smooth store operation.

* Handled cash register duties, including processing payments, issuing receipts, and managing inventory.

* Supported store promotions and sales, helping to increase customer engagement and sales growth.

* Maintained a clean and organized store environment, following safety and cleanliness guidelines.

Team Member

McDonald's
Alexandria, VA
07.2019 - 10.2019

Delivered high-quality service in a fast-paced environment, consistently meeting customer needs with a positive attitude.

* Worked collaboratively with team members to ensure timely food preparation and accurate orders.

* Provided exceptional customer service, handling complaints and concerns with professionalism, and resolving issues promptly.

Maintained a clean and organized work environment, adhering to health and safety standards.

Education

High School Diploma -

Alexandria City High School
Alexandria, VA
07-2019

Associate of Science -

Northern Virginia Community College
Woodbridge, VA

Skills

* Exceptional customer service skills

* Strong communication and interpersonal abilities

* Leadership and team management

* Conflict resolution and problem-solving

* Organizational skills and time management

* Ability to work efficiently under pressure

Sales and product knowledge

* Motivate, and make sure my staff are driving the best results possible

References

Greg Hallie (703-966-0967) Operation manager at VCF

Norman Bonaparte (443- 375-0734) Geneal manager at VCF 

Timeline

Delivery Driver

TJIII DSP (Amazon partner)
06.2024 - 09.2024

Front Office Lead

Value City Furniture
02.2020 - Current

Team Member

McDonald's
07.2019 - 10.2019

Team Member

7-eleven
11.2017 - 02.2020

High School Diploma -

Alexandria City High School

Associate of Science -

Northern Virginia Community College
Yasir Atiyah