Experienced Field Technician skilled in diagnostic troubleshooting, safety compliance, and customer relationship management. Committed to enhancing equipment reliability and streamlining service processes to achieve optimal operational efficiency.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Field Technician
Pape Material Handling
City of Industry, California
10.2014 - Current
Installed and repaired material handling equipment on customer sites.
Diagnosed mechanical issues and provided effective troubleshooting solutions.
Conducted routine maintenance checks to ensure equipment reliability.
Utilized diagnostic tools to assess equipment performance and identify improvements.
Ensured compliance with safety regulations during all field operations and repairs.
Assisted customers with operational training on equipment use and safety protocols.
Collaborated with team members to streamline service processes and workflows.
Maintained accurate service records and documentation for each job performed.
Drove company vehicles to and from customer locations to perform field maintenance.
Communicated regularly with management regarding progress made on assigned projects or tasks.
Responded quickly to emergencies requiring immediate attention.
Skills
Hyster/Yale certified technician
Aerial equipment, Boom lift and Scissor lift, Genie, Skyjack (JLG)