Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Yaslimar Andreina Gutierrez

Miami,FL

Summary

Energetic professional performs assessments, monitors behavior and helps develop treatment plans. Proven ability to collaborate with multidisciplinary teams to meet patient needs. Offers skills in task prioritization and task management.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Shipping and Receiving Clerk

Amazon
05.2022 - Current
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.

Customer Service Representative

Publix
08.2022 - 05.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Education

Associate of Science - Business Administration

Universidad Centroccidental Lisandro Alvarado
Venezuela
07.2010

Skills

  • Attention to Detail
  • Self-Motivated and Independent
  • Active Listening
  • Social Skills Development

Certification

  • RBT - Registered Behavior Technician

Timeline

Customer Service Representative

Publix
08.2022 - 05.2023

Shipping and Receiving Clerk

Amazon
05.2022 - Current

Associate of Science - Business Administration

Universidad Centroccidental Lisandro Alvarado

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Yaslimar Andreina Gutierrez