Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yaslin Genao

Brooklyn,NY

Summary

Accomplished Crew Trainer at McDonald's, adept in customer service and employee training, I excel in enhancing team performance and service quality. Leveraging skills in cash handling and team leadership, I significantly improved crew efficiency and customer satisfaction. My proactive approach and ability to inspire others underscore my commitment to excellence and results.

Overview

1
1
year of professional experience

Work History

Waitress

Sajoma Restaurant
09.2024 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Crew Trainer

McDonald's
11.2023 - Current
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Set positive example for team members by providing high-quality, efficient service.
  • Greeted customers with smile and provided friendly service to professionally handle every need.

Education

High School Diploma -

Brooklyn Lab School
Brooklyn, NY
06.2024

Skills

  • Customer Service
  • Employee Training
  • Cash Handling
  • Team Leadership
  • Strong multitasking
  • Team Collaboration

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Waitress

Sajoma Restaurant
09.2024 - Current

Crew Trainer

McDonald's
11.2023 - Current

High School Diploma -

Brooklyn Lab School

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Yaslin Genao