Yasly Reyes
Summary
Results driven professional with over 3 years of lending and administrative experience. Detail orientated with excellent communication and organizational skills. Proven track record in originating and processing loans, delivering exceptional customer service, and managing administrative tasks. Eager to leverage expertise and contribute to the success of a dynamic team in an executive role.
Overview
9
9
years of professional experience
Work History
Assistant to VP of SOMOS/Loan Officer
US Mortgage Corporation/SOMOS Division
03.2021 - Current
- Provide day to day administrative support to VP of division by managing daily calendar, coordinating and scheduling events/meetings, and preparing essential reports.
- Collaborate with other members of division and external key stakeholders to ensure successful work environment
- Act as main point of contact by managing high volume of calls and emails in fast paced work environment.
- Implemented new client tracking system that improves client communication and client satisfaction
- Assist VP with ad hoc projects, allowing them to maintain focus on core responsibilities
Loan Officer Assistant
Intercontinental Capital Group
12.2020 - 03.2021
- Analyzed financial documents and assessed creditworthiness, requiring strong analytical and problem-solving abilities.
- Developed and maintained client relationships through effective communication and customer service, demonstrating strong interpersonal skills.
- Prepared and presented loan proposals to clients, showcasing effective presentation and negotiation skills.
- Managed and processed 10 loan applications per day, demonstrating attention to detail and adherence to deadlines.
Manager
Runway & Rose
10.2018 - 12.2020
- Recruited new staff on behalf of business owner
- Led and motivated team of 5 employees by conducting regular training sessions on sales techniques, customer service and product knowledge
- Developed loyal customer base through exceptional customer service
- Communicated effectively with vendors to convey boutique's brand image and maintain alignment with business objectives.
- Assisted with administrative duties for owner as needed
Stylist
Scout & Molly's Of Woodbury
08.2017 - 12.2017
- Maintained extensive knowledge of latest fashion trends
- Build and nurtured strong relationship with clients resulting in repeat business and growing client base
- Assisted in inventory management and organization
- Recognized for consistently receiving positive customer feedback
Sales Associate
Mystique Boutique
03.2016 - 07.2017
- Assisted shoppers in finding products and offering fashion advice.
- Ensured sales floor was organized and neat to produce pleasant shopping experience
- Addressed and resolved customer issues effectively, ensuring high level of customer satisfaction.
Sales Associate/Keyholder
Steps
01.2015 - 03.2016
- In charge of opening and closing store
- Worked collaboratively with team of 5 sales associates to achieve sales goals and provide exceptional customer service
- Excelled in fast paced environment by effectively handling multiple customer inquiries, transactions and merchandising tasks.
Education
Bachelor of Arts - Psychology
Stony Brook University
Stony Brook, NY05.2018
Skills
- Data Confidentiality
- Microsoft Office Suite
- Calendar Management
- Project Coordination
- Documentation and Recordkeeping
- Organizational Skills
- Administrative duties
- Customer Service
Timeline
Assistant to VP of SOMOS/Loan Officer
US Mortgage Corporation/SOMOS Division
03.2021 - Current
Loan Officer Assistant
Intercontinental Capital Group
12.2020 - 03.2021
Manager
Runway & Rose
10.2018 - 12.2020
Stylist
Scout & Molly's Of Woodbury
08.2017 - 12.2017
Sales Associate
Mystique Boutique
03.2016 - 07.2017
Sales Associate/Keyholder
Steps
01.2015 - 03.2016
Bachelor of Arts - Psychology
Stony Brook University
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