Yasmaine Mitchell
Harrisburg,PA
Summary
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Excellent customer service and conflict management skills.
Overview
8
8
years of professional experience
Work History
Student Intern
Upbeat
Bradford, PA
10.2018 - 11.2018
- Furthered research by organizing data, generating spreadsheets and drafting detailed reports. Shadowed in medical setting that specialized in exercise testing for patients. Working with elderly population. Reading EKG monitors and monitoring blood pressure.
- Performing example exercises for patients.
Student Phonathon Caller
The University of Pittsburgh
Bradford, PA
06.2017 - 11.2018
- Worked with volunteers to guide fundraising activities, managed finances and strategized with board members to innovate opportunities to attract new donors. Responded to questions with knowledgeable responses. Created, updated, and reviewed alumni and donor information with full attention to detail.
- Managed over 100 customer calls per day.
Behavior Technician
Neurabilities
02.2025 - Current
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Enhanced client progress by implementing individualized behavior intervention plans.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
Substitute Teacher
American Staffing Professional
10.2024 - 01.2025
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Behavioral Coach
Laurel Life
07.2024 - 10.2024
- Increased overall client success rates by providing tailored support and addressing individual needs.
- Delivered group workshops on various topics, promoting mental health awareness and improving coping skills among participants.
- Conducted assessments to identify client strengths and areas of growth, informing tailored coaching strategies for better outcomes.
- Evaluated client progress, adjusting coaching approaches as necessary to maximize results.
- Assessed patient behavior, moods, and other responses to determine correct diagnosis and devise treatment plans.
- Developed treatment plans to help clients build self-confidence and resilience.
- Determined clients' risk of self-harm or other dangerous behaviors.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
- Assisted clients in exploring feelings and understanding behaviors.
- Designed safe and supportive environment for clients to discuss issues.
- Collaborated with other professionals to coordinate comprehensive care for clients.
Success Coach
PA Steam Academy
Harrisburg, PA
11.2021 - 07.2024
- Taught classes and presented self-help or information sessions on subjects related to education and career planning.
- Helped students develop organizational, time management and study skills.
- Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
- Conducted academic advisement services for students on reoccurring basis to maintain educational progression.
- Met firm deadlines while applying results-driven and goal-oriented methodology to teaching initiatives.
- Organized, detailed and excellent track record of working well under pressure to meet deadlines.
- Assessed data gathering methods for validity and reliability purposes.
- Mentored students, offering advice and support on topic selection, appropriateness and academic value.
- Provided support and guidance to students experiencing academic and personal troubles.
Paraprofessional
Steelton Highspire School District
Steelton, PA
08.2021 - 11.2021
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Relieved classroom teacher during breaks and maintained order and structure in classroom.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
- Instructed small groups of students in basic concepts such as alphabet, shapes and color recognition.
- Prepared learning materials, helping teachers prepare for daily instruction
- Graded tests and papers and recorded grades for teaching staff
Internship Student
PHOENIX Rehabilitation and Health Services Inc.
Bradford, PA
11.2018 - 12.2018
- Partnered with head Physical Therapist to assess patient history, concerns and complete physical examination. Studied treatment plans and adjusted exercises periodically to maximize benefits. Recorded detailed prognosis, treatment, responses and progress notes in patient charts. Administered simple range of motion exercises.
Education
Bachelor of Arts - General Studies
The University of Pittsburgh
Bradford, PASkills
- Computer skills
- Focused and detail oriented
- Excellent communication skills
- Flexible and Adaptability
- Team collaboration
- Telephone etiquette
- Critical thinker
- Mail handling/ distribution
- Records management
- Research reporting
- Behavior Management
Timeline
Behavior Technician
Neurabilities
02.2025 - Current
Substitute Teacher
American Staffing Professional
10.2024 - 01.2025
Behavioral Coach
Laurel Life
07.2024 - 10.2024
Success Coach
PA Steam Academy
11.2021 - 07.2024
Paraprofessional
Steelton Highspire School District
08.2021 - 11.2021
Internship Student
PHOENIX Rehabilitation and Health Services Inc.
11.2018 - 12.2018
Student Intern
Upbeat
10.2018 - 11.2018
Student Phonathon Caller
The University of Pittsburgh
06.2017 - 11.2018
Bachelor of Arts - General Studies
The University of Pittsburgh
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