Yasmany Gonzalez

My job was to deliver merchandise to Lowes customers located throughout South Florida

• Followed all relevant traffic laws and safety regulations.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Achieved safe driving records by consistently following traffic rules and regulations.
• Delivered goods and products to customer on time and in excellent condition.
• Maintained professional and friendly demeanor during deliveries to uphold company reputation.
• Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
• Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
• Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
• Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
• Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
• Demonstrated strong knowledge of geography and local roads for optimal route selection.
• Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
• Communicated with customers to provide delivery updates and confirm delivery locations.
• Coordinated efficient routes to avoid delays and optimize schedules.
• Provided exceptional customer service, addressing concerns and resolving issues promptly.
• Communicated with dispatchers and other personnel to coordinate transportation schedules.
• Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
• Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
• Generated consistent referrals and repeat business by providing friendly and fast service.
• Updated logs and tracking documents accurately and according to schedule requirements.
• Loaded and secured items in trucks to avoid damage to parcels during delivery.
• Minimized liability by consistently following road rules when driving.
• Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
• Drove safely in various weather and road conditions to avoid accidents.
• Kept detailed logs of deliveries, mileage, and fuel consumption, contributing to accurate record-keeping.
• Improved fuel efficiency by implementing strategic driving routes and practices.
• Improved route efficiency, leading to reduction in average delivery times.
• Assisted in loading and unloading goods, ensuring they were securely fastened and undamaged upon arrival.
• Adapted quickly to changing weather conditions and traffic patterns to ensure timely deliveries.
• Participated in safety training and workshops, applying learned techniques to daily driving practices.
• Safely transported goods across long distances, adhering strictly to traffic laws and regulations.
• Reduced delivery times with careful planning and route optimization.
• Enhanced team morale by providing support and assistance during peak delivery periods.
• Addressed and resolved customer inquiries and concerns, fostering positive relationships.
• Fostered culture of safety and compliance, leading by example and encouraging peers to follow suit.
• Utilized advanced navigation tools and technology to enhance route planning and delivery accuracy.
• Enhanced customer satisfaction by providing courteous and efficient service during deliveries.
• Provided exceptional service to clients, leading to increased repeat business and positive feedback.
• Maintained clean and organized vehicle, enhancing professional image of company.
• Ensured timely and safe delivery of goods to various locations, maintaining record of punctuality and minimal incidents.
• Contributed to team meetings with feedback on route efficiencies and safety, driving continuous improvement.
• Reduced incidents of late deliveries by implementing effective time-management strategies.
• Conducted daily vehicle maintenance checks, significantly reducing likelihood of on-road failures.
• Collaborated with dispatch and logistics teams to streamline delivery schedules, improving overall efficiency.
• Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
• Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
• Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
• Reduced fuel consumption through strategic route planning and efficient driving techniques.
• Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
• Obtained signatures from customers upon delivery of goods.
• Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
• Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
• Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
• Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
• Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
• Kept detailed mileage and fuel reports to track overall fuel costs.
• Answered, scheduled, and responded to reservation calls at specific times and locations.

My job was to deliver merchandise to Matress Firm customers located throughout the North Carolina area