Yasmary Rodriguez Montero
Orlando
Summary
Organized Bilingual customer service professional with administrative experience. Fluent in English and Spanish, skilled in scheduling, organization, and using Microsoft Word, Excel, and Customer Relationship Management tools. Recognized for delivering exceptional service, streamlining operations, and thriving in fast-paced environments through adaptability and teamwork.
Overview
11
11
years of professional experience
Work History
Retail Packer and Fish cutter
Open Water Seafood
Orlando
12.2025 - Current
- Prepared and packaged seafood products with precision to meet quality and safety standards.
- Coordinated with retail teams to manage inventory and ensure timely product availability.
- Streamlined the packaging process, improving operational efficiency by 25%.
Host and Bartender
Caminito Restaurante Argentino
Bayamon
08.2025 - 11.2025
- Greeted and seated customers promptly to enhance dining experience.
- Managed reservation system to optimize table turnover and customer flow.
- Coordinated with kitchen staff to ensure timely service during peak hours.
Server and Host
Olive Garden
Mays Landing
10.2024 - 07.2025
- Greet guests warmly, manage reservations, and ensure efficient table turnover to enhance the dining experience.
- Delivered exceptional service by anticipating guest needs and resolving concerns promptly.
- Transport food from the kitchen to the dining area, ensuring orders are delivered accurately and in a timely manner to maintain high customer satisfaction.
Teacher Assistant
Children's Kingdom Academy
Orlando
01.2019 - 01.2020
- Supported lead teachers in preparing lesson plans and maintaining a structured classroom environment.
- Provided one-on-one support to students, helping improve academic and social skills.
- Collaborated with parents and staff to address student needs, enhancing parent-teacher communication.
Receptionist
Gateway Vacation Services
Orlando
01.2018 - 01.2019
- Managed daily office operations, including answering calls, scheduling appointments, and maintaining records.
- Created a welcoming atmosphere for clients, resulting in improved client satisfaction scores.
Cashier
McDonald's
Toa Baja
01.2018 - 12.2018
- Managed daily office Managed cash transactions efficiently while providing friendly service to customers.
- Assisted in multiple areas, including drive-thru, kitchen, and birthday event planning, showcasing versatility.
Promotions Specialist
Serralles Promotions
San Juan
01.2016 - 01.2017
- Promoted various Serralles brands at high-profile events across Puerto Rico.
- Engaged directly with customers to build brand awareness and drive product sales.
- Coordinated with event teams to ensure the proper display of promotional materials, resulting in a 15% sales increase during events.
Front Desk Associate
Miss Latin International US
Orlando
01.2015 - 01.2016
- Served as the first point of contact for clients and participants, ensuring a welcoming environment.
- Handled scheduling and maintained event records, ensuring smooth day-to-day operations.
- Streamlined communication between participants and organizers, enhancing overall coordination.
Education
Associate of Science - Nursing
National University College
Bayamon, Puerto RicoSkills
- Communication
- Organization
- Critical thinking
- Time management
- Leadership
- Adaptability
- Team work
- Creativity
- Bilingual (English & Spanish)
References
Available upon request
Timeline
Retail Packer and Fish cutter
Open Water Seafood
12.2025 - Current
Host and Bartender
Caminito Restaurante Argentino
08.2025 - 11.2025
Server and Host
Olive Garden
10.2024 - 07.2025
Teacher Assistant
Children's Kingdom Academy
01.2019 - 01.2020
Receptionist
Gateway Vacation Services
01.2018 - 01.2019
Cashier
McDonald's
01.2018 - 12.2018
Promotions Specialist
Serralles Promotions
01.2016 - 01.2017
Front Desk Associate
Miss Latin International US
01.2015 - 01.2016
Associate of Science - Nursing
National University College