Yasmeen Ghaffar
West Columbia,SC
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
20
20
years of professional experience
Work History
Foodservice Manager
Southern Foodservice Management
07.2014 - Current
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Oversaw account budgets, internal billings and monthly P&L to achieve financial goals.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Oversaw training of more than 15 team members.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Tracked food production levels, meal counts, and supply costs.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Purchased food and cultivated strong vendor relationships.
- Coordinated with catering staff to deliver food services for special events and functions.
- Motivated staff to perform at peak efficiency and quality.
- Developed unique events and special promotions to drive sales.
Real Estate Agent
Keller Williams Real Estate
10.2012 - 01.2014
- Buyer’s agent for the J Michael Manley Team
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Negotiated, facilitated, and managed real estate transactions.
- Communicated with clients to understand property needs and preferences.
- Presented purchase offers to sellers for consideration.
- Advised clients on market conditions and property value for informed decision-making.
Food & Beverage Manager
The Cliffs Communities
03.2007 - 10.2012
- During employment with The Cliffs, job titles included, Valley Restaurant Manager, La Bastide Inn General Manager, Glassy Food & Beverage Manager, Keowee Vineyards Food & Beverage Manager
- Maintained highest standards for food and beverage quality and service.
- Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
- Planned and executed member special events and catering special events, onsite and offsite, including events for Gary Player and Tiger Woods
- Developed unique events and special promotions to drive sales.
- Managed staff schedules and maintained adequate coverage for all shifts.
Outlets Manager
Hyatt Regency Greenville
05.2005 - 03.2007
- Began position as line cook and was promoted to Outlets Supervisor, Assistant Manager, and then Outlets Manager
- Managed room service, full-service restaurant, and bar
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Education
Associate - Culinary Arts
Le Cordon Bleu Atlanta
01.2005
Bachelor’s Degree - Political Science
University of South Carolina
01.2003
Skills
- Hiring standards
- Purchasing
- Kitchen operations management
- Team development and staff motivation
- Special events planning
- Food safety management
- Operations management
- Sales and promotions planning
- Quality and cost control
- Menu development
- Catering coordination
- Performance evaluations
Awards
- Friend of the Foundation, Spring Valley Education Foundation, 05/01/17
- 2017 Sweet & Savory Competition Winner for People’s Choice – Savory, and Judge’s Pick - Sweet, Palmetto Place Children’s Shelter, 01/01/17
Timeline
Foodservice Manager
Southern Foodservice Management
07.2014 - Current
Real Estate Agent
Keller Williams Real Estate
10.2012 - 01.2014
Food & Beverage Manager
The Cliffs Communities
03.2007 - 10.2012
Outlets Manager
Hyatt Regency Greenville
05.2005 - 03.2007
Bachelor’s Degree - Political Science
University of South Carolina
Associate - Culinary Arts
Le Cordon Bleu Atlanta
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