Yasmeen Harris
Charlotte,NC
Summary
Professional Project Management Specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Project Manager
National Vision Inc.
01.2021 - Current
- Collaborated with stakeholders to implement new protocols, resulting in a 30% reduction in patient wait times and improved clinic efficiency.
- Ensured client satisfaction through consistent communication, providing updates on progress and addressing concerns promptly.
- Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
- Enabled accurate project tracking by maintaining up-to-date schedules, status reports, and budgets in project management software.
- Supported timely project delivery by proactively identifying risks and developing mitigation plans.
- Generated weekly and monthly status reports for helpful progress tracking.
Operations Manager
Target Optical
08.2017 - 01.2021
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Increased profit by streamlining operations.
- Improved customer satisfaction by providing personalized eyewear recommendations based on individual needs and preferences.
- Increased customer retention rates by consistently following up on purchases to ensure satisfaction.
Business Development Manager
Eye Care Center
06.2013 - 02.2017
- Improved patient satisfaction by providing personalized eye care advice and product recommendations.
- Contributed to increased sales revenue by promoting special offers and package deals on eyewear products.
- Conducted regular inventory of eyeglasses frames and prescription contact lenses, maintained stock levels, and submitted orders to vendors.
- Collaborated with cross-functional teams to ensure seamless integration of various project components and streamlined processes.
- Used SalesForce to handle current portfolio and prospective leads.
- Developed and executed strategic sales plans, resulting in increased revenue and profitability for the company.
Education
Bachelor of Science in Business Administration - Operations, Logistics, and Supply Chain Management
ECPI University
North Carolina05.2023
Associate of Applied Science in Opticianry -
Durham Technical Community College
06.2016
Skills
- Project monitoring
- Project Planning
- Project Scheduling
- Purchasing and procurement
- Scope Management
- Quality Control
- Client Relations
- Client Relationships
- Event Logistics
- Risk Management
- Technical understanding
- Project Planning Oversight
- Documentation And Reporting
Certification
- Scrum Master Certificate, 01/18/23
- Six Sigma Certificate, (In Process)
- PMP Certificate, (In Process)
Timeline
Assistant Project Manager
National Vision Inc.
01.2021 - Current
Operations Manager
Target Optical
08.2017 - 01.2021
Business Development Manager
Eye Care Center
06.2013 - 02.2017
Bachelor of Science in Business Administration - Operations, Logistics, and Supply Chain Management
ECPI University
Associate of Applied Science in Opticianry -
Durham Technical Community College
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