Summary
Overview
Work History
Education
Skills
Certification
Timeline
OperationsManager
Yasmeen Khan

Yasmeen Khan

Management Professional
VOLO,IL

Summary

Results-driven professional bringing progressive background in production and fulfillment environments. Natural leader with exceptional skills in customer relations, administration and scheduling. Manages competing priorities with organized and resourceful approaches.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Event Planner & Audio Engineer

Royal Taj Events
Chicago, IL
02.2021 - Current
  • Performed event coordination for larger parties and gatherings.
  • Coordinated schedules and timelines for events.
  • Established working relationships with clients by organizing various events.
  • Coordinated with participating vendors during event planning.
  • Managed event logistics and operations.
  • Supervised 15 helpers and co-workers.
  • Inspected event facilities to confirm conformance to customer requirements.
  • Hired, trained and supervised volunteers and support staff required for events.
  • Assembled elaborate stage decoration concepts with attention to detail following very specific requirements.

Client Coordinator

Manpower Group Inc. @ Abbott J54
Gurnee, IL
12.2021 - 02.2023
  • Provided leadership, guidance, and support to over 1300 associates.
  • Created email campaigns to bring awareness to good manufacturing practices.
  • Evaluated management strategies to keep production associates compliant with manufacturing expectations.
  • Analyzed trends and data to inform decision-making and program development.
  • Researched best practices and developed strategies to improve program outcomes.
  • Conducted outreach activities to engage production associates in complimentary programs.
  • Increased LTR scores by more than 50% through effective communication and process improvements.

Client Coordinator/Department Lead

Manpower Group Inc. @ GE Healthcare
Oak Creek, WI
06.2021 - 11.2021
  • Supervised existing employees and recruited, interviewed and hired new ones.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Monitored employees to evaluate EHS risks, performance and compliance with GMP.
  • Communicated with managers of other departments to maintain transparency and facilitate optimal production output.
  • Chaired department meetings covering new implementations, problem-solving and other operational areas.
  • Managed team schedules, department projects and quality assurance.
  • Worked actively with management team to create daily and weekly production plans based on weekly receiving trends.
  • Performed statistical analyses to gather data for operational needs.
  • Prepared detailed reports for management to clarify existing trends, review production and inventory data and support overflow minimization and safety awareness.
  • Increased worker production by15% through process improvements.

Production Specialist Lead

Manpower Staffing @ Abbott J54
Gurnee, Illinois
09.2020 - 06.2021
  • Worked with supervisor and other team leads to manage and prioritize production associate assignments to meet demand and production schedules.
  • Monitored workers on-site during production activities for safety procedures compliance.
  • Updated production metrics and facilitated regular team communication.
  • Kept records of equipment, line output, and time studies and made paperwork available to management for evaluation.
  • Monitored workers on-site during production activities for quality compliance.
  • Established supportive environment that drove performance increases in production associates to accelerate production speeds up to 200% while maintaining quality.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems

Census Enumerator

United States Department Of Commerce
Oak Brook, IL
06.2020 - 09.2020
  • Maintained and submitted records of hours worked, miles driven, and expenses incurred to facilitate accurate reporting measures.
  • Communicated with Census takers in person to answer questions and expedite processes.
  • Met with supervisor to review procedures, report issues or concerns and receive instructions.
  • Brought relevant language skills and cultural familiarity to access neighborhood residents successfully.
  • Completed enumeration for my assigned zone 1 month ahead of schedule, allowing me to assist with other struggling zones.

Visual Merchandiser/Reset Specialist/Brand Ambassador

Survey.com
Chicago, IL
01.2018 - 08.2020
  • Approached consumers and interacted in natural conversation with goal of developing brand loyalty.
  • Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
  • Engaged, educated, and befriended customers to deliver amazing shopping experience.
  • Showed understanding of customer's personal style and preferences when offering product advice.
  • Designed, filled, and arranged eye-catching product floor sets to increase sales.
  • Placed new and existing brand products in competitive retail locations.
  • Increased sales by 20% by effectively communicating product benefits.
  • Maintained accurate records of promotional events and customer interactions.
  • Maintained clean, organized and professional work environment.
  • Monitored customer preferences to determine focus of sales efforts.

Regional Manager

7 Eleven Franchise
Greater Chicago, IL
04.2016 - 01.2018
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Leveraged profit opportunities by recruiting top talent and managing brand image through effective sampling campaigns to exceed plan performance.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
  • Launched 1 new location through effective management of property acquisitions and construction and financial planning.
  • Developed promotional plans to complement national sales initiatives.
  • Introduced cost-saving initiatives to reduce losses and increase profit margin.
  • Masterminded updates to workflows and revitalized teams to meet changing business needs and boost team member performance.
  • Identified above-average stores for acquisition of under-performing stores, and implemented change management and network restructuring strategies.
  • Established and maintained operational standards for 5 locations.
  • Modernized facilities by implementing national facility enhancement programs.

CEO

Empyrean Jewelers Inc.
Buford, GA
02.2006 - 06.2016
  • Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
  • Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
  • Built productive relationships with industry partners and competitors to support strategic business objectives.
  • Reviewed individual department performance and worked to improve processes, procedures, and practices.
  • Developed key operational initiatives to drive and maintain substantial business growth achieving record growth year over year, with record 40% increase in 2008.
  • Identified new revenue generation opportunities to maximize bottom-line profitability.
  • Implemented strong hiring and training techniques to promote team cohesiveness and streamline workflow.
  • Analyzed and tracked business metrics and made appropriate adjustments to meet supply and demand needs.
  • Directed market expansions to propel business forward, meet changing customer needs.
  • Negotiated with suppliers and delivery workers and ordered materials according to forecasted customer demand.
  • Represented organization at industry conferences and events.
  • Managed financial, operational and human resources to optimize business performance.
  • Monitored key business risks and established risk management procedures.

Education

GED -

College of Lake County
Grayslake, IL
10.2017

No Degree -

College of Operations Leadership
7 Eleven Corporate Chicago, Illinois
06.2016

Skills

  • Project Management
  • Product Quality Control
  • Production Goals
  • Safety Rules Enforcement
  • Production Reports
  • Assembly and Production
  • Production Line Organization
  • Quality Assurance Controls
  • Standard Operating Procedures Proficient
  • Production Logs
  • Training Needs Observation
  • Daily Reports
  • Team Member Motivation

Certification

  • C.O.O.L Certified Manager, 7 Eleven Corporate - 2016
  • Certified Information Systems Fundamentals, uCertify - April 11, 2023

Timeline

Client Coordinator

Manpower Group Inc. @ Abbott J54
12.2021 - 02.2023

Client Coordinator/Department Lead

Manpower Group Inc. @ GE Healthcare
06.2021 - 11.2021

Event Planner & Audio Engineer

Royal Taj Events
02.2021 - Current

Production Specialist Lead

Manpower Staffing @ Abbott J54
09.2020 - 06.2021

Census Enumerator

United States Department Of Commerce
06.2020 - 09.2020

Visual Merchandiser/Reset Specialist/Brand Ambassador

Survey.com
01.2018 - 08.2020

Regional Manager

7 Eleven Franchise
04.2016 - 01.2018

CEO

Empyrean Jewelers Inc.
02.2006 - 06.2016

GED -

College of Lake County

No Degree -

College of Operations Leadership
Yasmeen KhanManagement Professional