Yasmeen McDonald
Philadelphia,PA
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean, organized workspace. Safety-conscious, with a strong work ethic, and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Lastly, experienced in fast-paced environments, and adaptable to last-minute changes. Thrives under pressure, and consistently earns high marks for work quality and speed.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Environmental Service Aide
Hospital of the University of Pennsylvania
Philadelphia, PA
02.2023 - 03.2025
- Mixed water and detergents or acids to prepare cleaning solutions.
- Checked supply stock and disbursed cleaning items to closets and maintenance rooms for easy access.
- Disinfected public areas frequently and provided spot cleaning to maintain clean, welcoming atmosphere.
- Cleaned and sanitized patient rooms, bathrooms, hallways, and other areas of the hospital according to established policies and procedures.
- Responded quickly to calls for spills and other potentially dangerous situations.
- Emptied trash cans into larger containers located outside of the building.
- Cleaned windows, glass partitions, and mirrors using soapy water or other cleaners.
- Wiped down surfaces and refilled soap and hand sanitizer to prevent spread of germs.
- Maintained a safe working environment by adhering to safety protocols at all times.
- Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
- Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
- Performed wall washing, vacuuming, dusting and other housekeeping tasks.
Environmental Service
Crozer-Chester Medical Center
Chester, PA
06.2020 - 01.2022
- Helped prevent spread of infections by sanitizing surfaces, furniture and equipment.
- Exceeded facility standards regularly by working with detail-oriented approach.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Kept trash cans empty by removing regularly from rooms, bathrooms and hallways.
- Dusted, swept and mopped to maintain clean, safe environment for clients.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
- Serviced, cleaned and restocked restrooms.
- Wiped down surfaces and refilled soap and hand sanitizer to prevent spread of germs.
- Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
- Responded quickly to calls for spills and other potentially dangerous situations.
- Dusted furniture, pictures, window sills and other surfaces.
Residential Counselor
Woods Services
Langhorne, PA
05.2019 - 08.2020
- Engaged clients in goal-setting and action planning to promote personal growth and positive life changes.
- Listened to personal stories, asked probing questions and offered knowledgeable advice for different situations.
- Monitored clients' daily activities and responded appropriately when needed.
- Provided crisis intervention services for individuals in need of immediate assistance.
- Counseled clients physical, mental factors impacting personal success.
Student Aide
Delta-T
Bryn Mawr, PA
01.2018 - 06.2019
- Organized workshops and seminars to help students develop academic skills.
- Enforced rules for behavior and procedures to maintain order among class.
- Developed instructional materials for various courses as requested by instructors.
- Supported classroom teachers by managing files, preparing materials and updating records.
- Coordinated successful student organization events and activities.
- Contributed to development of syllabi, visual aids, answer keys, supplementary notes and class discussion topics.
- Assisted instructional staff with implementing lessons and activities for full classes and small groups.
- Updated and maintained databases with current information.
Personal Home Health Aide
Total Health Home Care Corporation
Havertown, PA
08.2016 - 01.2018
- Monitored health and well-being of clients and reported significant health changes.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Improved patient outlook and daily living through compassionate care.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
Housekeeper
B&L Cleaning
Philadelphia, PA
02.2014 - 06.2016
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Communicated with customers about requests for additional supplies or cleaning services.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Emptied trash receptacles throughout the property.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Ensured that all health standards were met during cleaning operations.
- Swept and damp-mopped private stairways and hallways.
Education
High School Diploma -
Lower Merion Highschool
315 E Montgomery Ave, Ardmore, PA 1900306-2016
Skills
- Reliable
- Friendly
- Great customer service
- Good communication skills
- Multi-tasking
- Analyzing and solving problems
- Works well with others
- Strong leadership
- Organizational skills
- Cleaning techniques
- Time management
- Attention to detail
- Problem solving
- Fast-paced environment
- Safety protocols
References
- Stephan Branch; Hospital of University of Penn; (267) 979-6349
- Arthur Long; B&L Cleaning; (215) 768-5849
- Nicole Jiles; Crozer-Chester Medical Center; (215) 868-4330
Languages
English, Proficient
Certification
- CPR
References
References available upon request.
Timeline
Environmental Service Aide
Hospital of the University of Pennsylvania
02.2023 - 03.2025
Environmental Service
Crozer-Chester Medical Center
06.2020 - 01.2022
Residential Counselor
Woods Services
05.2019 - 08.2020
Student Aide
Delta-T
01.2018 - 06.2019
Personal Home Health Aide
Total Health Home Care Corporation
08.2016 - 01.2018
Housekeeper
B&L Cleaning
02.2014 - 06.2016
High School Diploma -
Lower Merion Highschool
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