Yasmeen Nayab
San Diego,CA
Summary
With my well-rounded professional clerical skills, excellent customer service, and conflict resolution abilities, I am able to adapt and foster positive relationships with my colleagues and customers. Adept at managing front desk operations, I begin to create strong verbal communication, and flexibility to enhance team collaboration and ensure client satisfaction. I am also very committed to delivering exceptional results in fast-paced environments daily.
Overview
2
2
years of professional experience
Work History
Office Assistant
Majestic Property Group
San Diego, CA
01.2023 - 02.2025
- Completed and mailed contracts, invoices or checks.
- Developed organizational filing systems for confidential customer records and reports.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Greeted visitors in a professional manner and provided assistance when necessary.
- Delivered messages and ran errands.
- Copied, sorted and filed records of office activities and business transactions.
- Managed daily office operations and maintained a clean and efficient workspace.
Cashier
Sunshine Cafe
Boise, ID
12.2024 - 01.2025
- Built and maintained productive relationships with employees.
- Used suggestive selling techniques to promote add-on sales.
- Resolved customer complaints professionally in accordance with company policy.
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Learned roles of other departments to provide coverage and keep store operational.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Character Performer
Royal Entertainment Parties
San Diego, CA
12.2022 - 12.2024
- Adapted performances based on the needs of the environment and audience.
- Impersonated mannerisms and voices of others and contorted face to amuse audiences.
- Performed humorous and serious interpretations of emotions, actions and situations with body movements and facial expressions.
- Assisted in maintaining costumes for use during performances.
- Used singing, dancing and musical instruments to enhance performances.
- Helped prepare stages, move props and break down stages to support smooth productions.
- Maintained an upbeat attitude while interacting with guests of all ages.
- Conveyed each character's story through speech, body language and movement.
- Collaborated with other performers to create dynamic group performances.
- Interacted with guests through social media platforms such as Instagram, Twitter, or YouTube.
- Engaged with guests in character interactions, providing positive entertainment experiences.
- Participated in promotional events such as parades or festivals representing company brand.
- Maintained personal appearance by meeting costume and makeup requirements.
- Organized special activities such as photo opportunities or meet-and-greets.
- Ensured props were properly handled, stored, and maintained according to safety standards.
- Greeted guests upon their arrival and ensured a smooth transition into the park area.
Education
High School Diploma -
Mt. Carmel High School
San Diego, CA06-2026
Skills
- Customer service and support
- Cash handling and basic math
- Verbal and written communication
- Adaptability and flexibility
- Social media management
- Inventory management
- Time management
- Team collaboration
- Conflict resolution
- Returns and exchanges
- Empathy and patience
- Sales techniques
Affiliations
- Passionate Dancer
- Avid Hiker
- Basketball Enthusiast
- Horseback Riding Lover
- Soccer Player
- Dedicated Runner
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Accomplishments
- Top 10 in dancer of the year
- Teen Miss City of San Diego 2024
Timeline
Cashier
Sunshine Cafe
12.2024 - 01.2025
Office Assistant
Majestic Property Group
01.2023 - 02.2025
Character Performer
Royal Entertainment Parties
12.2022 - 12.2024
High School Diploma -
Mt. Carmel High School
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