Yasmeen Nichols
Rex,GA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Server
Applebee's Neighborhood Grill & Bar
Stockbridge, GA
05.2023 - Current
- Checked food before serving it to customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Greeted guests and provided menus.
- Maintained records of transactions made during shift as required by law or company policy.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Assisted in training new servers.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Health and Safety Production Assistant
NBCUniversal Period,Twentieth Century Fox,Netflix
Atlanta, GA
09.2021 - 03.2023
- Completed wide range of tasks in diverse filming areas to support operations.
- Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
- Communicated with other crew members via walkie talkies to coordinated production activities.
- Supported current production needs by moving items between equipment, conveyors, and staging areas.
- Performed general office duties such as answering phones, filing paperwork.
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Created and updated records and files to maintain document compliance.
- Maintained schedules, managed deadlines, and interfaced with teammates to support production activities.
Line Cook
Virgil's Gullah Kitchen And Bar
College Park, GA
02.2020 - 06.2021
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Grilled meats and seafood to customer specifications.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Checked food temperature regularly to verify proper cooking and safety.
- Followed health, safety and sanitation guidelines while preparing and serving food.
- Maintained smooth and timely operations in preparation and delivery of meals.
Line Cook/ Second Cook
Universal Studios
Orlando, FL
10.2016 - 10.2019
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Cross-trained existing employees to maximize team agility and performance.
- Trained and supervised cooking staff to expertly meet daily needs.
- Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
- Managed opening and closing shift kitchen tasks.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
Dietitian Aide/Server
NewSeasons At New Britain
Chalfont, PA
04.2015 - 05.2016
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Cashier
Spatoles
Chalfont, PA
08.2014 - 05.2016
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Tallied cash drawer at beginning and end of each work shift.
- Answered constant flow of customer calls with minimal wait times.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Education
High School Diploma -
Central Bucks High School
Warrington, PASkills
- Proficient in Microsoft Excel
- Strong Work Ethic
- High-volume dining
- Cash Handling
- Order picking and processing
- Professional telephone demeanor
- Order Management
- Guest Engagement
Timeline
Server
Applebee's Neighborhood Grill & Bar
05.2023 - Current
Health and Safety Production Assistant
NBCUniversal Period,Twentieth Century Fox,Netflix
09.2021 - 03.2023
Line Cook
Virgil's Gullah Kitchen And Bar
02.2020 - 06.2021
Line Cook/ Second Cook
Universal Studios
10.2016 - 10.2019
Dietitian Aide/Server
NewSeasons At New Britain
04.2015 - 05.2016
Cashier
Spatoles
08.2014 - 05.2016
High School Diploma -
Central Bucks High School
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