Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yasmeen Perez

Killeen,TX

Summary

Dedicated and adaptable professional with experience in customer service, office administration, and production. Skilled in managing communication, scheduling, and ensuring efficient operations. Known for strong problem-solving, multitasking, and team collaboration. Seeking to contribute skills in a dynamic work environment.

Overview

7
7
years of professional experience

Work History

Receptionist / Office Assistant

Harvey Home Comfort
Harker Heights, TX
07.2020 - Current
  • Greet clients and visitors, manage incoming calls, and schedule appointments
  • Maintain office calendars and coordinate meetings
  • Receive and sort mail/packages, ensuring timely distribution
  • Assist in sales and explain services/products to potential customers

Production Associate

Tesla GigaFactory
Austin, TX
10.2024 - 06.2024
  • Operated production line equipment and ensured product quality
  • Performed safety checks and maintained a clean work environment
  • Collaborated with team members to meet production targets

Customer Service Representative (CSR)

Optum
Temple, TX
01.2018 - 02.2019
  • Managed inbound calls, addressed customer inquiries, and processed orders
  • Verified insurance coverage, handled prescription overrides, and tracked deliveries
  • Improved customer retention by providing empathetic, efficient service

Education

General Educational Development (GED) -

Central Texas College
Killeen, TX
08.2018

Skills

  • Customer Service
  • Client Relations
  • Office Administration
  • Scheduling
  • Manufacturing
  • Production Line Operations
  • Multi-line Phone Systems
  • Time Management
  • Multitasking
  • Microsoft Office Suite
  • Data entry
  • Product assembly

Timeline

Production Associate

Tesla GigaFactory
10.2024 - 06.2024

Receptionist / Office Assistant

Harvey Home Comfort
07.2020 - Current

Customer Service Representative (CSR)

Optum
01.2018 - 02.2019

General Educational Development (GED) -

Central Texas College

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Yasmeen Perez