Yasmeen Rojas
FamilyHealthCare Network
Lindsay,CA
14
Years of experience
1
Certification
Experienced with healthcare procedures and patient assistance. Utilizes my professional skills to maintain efficient company operations and support patient care. My goal is to provide the best care, safety, and quality for the patients. Most importantly, making sure patients always feel welcomed and satisfied with the care provided.
Work History
Medical Assistant/Front/Back Office
7 Years 2 Months- Collecting patient demographics, insurance, and registration information.
- Running insurance eligibility, updating insurance, PCP changes, and collecting copays.
- Making sure patient flow is being ran efficiently.
- Insuring patients needs are being met in an accurate and effective manner.
- Schedule appointments and helping patients with resources that are needed.
- Signing up uninsured patients with programs that are available e.g. (EWC,FPACT,CHDP, and sliding scale fee)
- Assisted healthcare providers with patient examinations, enhancing overall care delivery.
- Performing In-House rapid testing including hemoglobin, UA,pregnancy test,glucose, flu, and strep.
- Taking and documenting vital signs of patients (e.g. Height,weight,BP, temperature and weight.)
- Injections and any medications that patients need by written orders from providers.
Cashier
1 Year 2 Months- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked merchandise and counting inventory.
- Keeping the store clean and neat for customers.
- Providing great customer service making to customers feel comfortable and satisfied.
Cashier
3 Months- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Shift Leader
15 Years 3 Months- Supervised daily operations to ensure efficient workflow and adherence to safety protocols.
- Trained and mentored new team members, enhancing their skills and productivity.
- Monitored inventory levels and coordinated restocking when needed.
- Resolved customer issues promptly, ensuring and satisfaction .
- Enforced company policies and procedures, maintaining a safe and productive work environment.
- Cash, credit card, check, and deposit handling.
- Providing excellent customer service and care.
- Daily reports for company’s sells.
Education
- Medical Assistant
High School Diploma
Skills
eClinicalWorks
Bilingual
Microsoft Word/computer skills
Customer service
Medical terminology knowledge
Clinical documentation
HIPAA compliance
Patient scheduling
Vital sign monitoring
Reliable team player
Immunization administration
Certification
- Medical assistant certification for Front office/back office.
Timeline
Medical Assistant/Front/Back Office
FamilyHealthCare Network
06.2018 - 08.2025Read More
Cashier
Target
09.2016 - 12.2016Read More
Cashier
Valero Gas Station
01.2016 - 03.2017Read More
Shift Leader
McDonald's
06.2011 - 2014Read More
Porterville Adult School/Medical Assistant Program
from Medical Assistant
Read More
Lindsay High School
High School Diploma
Read More