Yasmeen Samaha
Ann Arbor,MI
Summary
Organized and creative Business student with experience in office management, pharmacy operations, customer service, and child care. Proficient in document management, inventory maintenance, and customer inquiries. Strong interpersonal and teamwork skills, excelling in fast-paced environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Babysitter
Self-employeed
Ann Arbor, MI
02.2019 - Current
- Assisting with meals, snacks, and bedtime routines for the children.
- Provided responsible and attentive care for children.
- Planned and organized fun, educational activities for children.
- Maintained a safe and secure environment.
- Completing light housekeeping tasks such as tidying up toys and books.
- Providing a safe environment for children to explore their curiosity and creativity.
- Instructing children in basic hygiene practices such as brushing teeth or washing hands.
- Maintaining a positive attitude while being patient and understanding with the children.
- Teaching good manners by setting clear expectations for behavior in various settings.
- Encouraging healthy physical activity by taking walks together or playing games outside.
- Using problem-solving skills to anticipate potential issues before they arise.
- Remaining alert at all times while caring for multiple children simultaneously.
Pharmacy Technician
Rite Aid
Ann Arbor, MI
05.2022 - 12.2023
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Counted and dispensed medication accurately according to prescription instructions.
- Managed the register and processed transactions for customers picking up prescriptions.
- Organized and maintained pharmacy inventory, ensuring proper stock levels and tracking expiration dates.
- Assisted pharmacists with customer inquiries and daily operational tasks.
- Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Verified accuracy of medication labels before they were dispensed to customers.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Received payment from customers and processed credit card transactions when necessary.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Restocked shelves with new supplies of medications as needed.
- Organized work areas so that everything was easily accessible when needed.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Manager
Ziebart
Clinton Township, MI
03.2019 - 01.2022
- Managed and organized office documents, guaranteeing precise data input and storage.
- Assisted in daily administrative responsibilities such as managing phone calls and addressing customer inquiries.
- Supported team members with scheduling and maintaining office efficiency.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
Manager/Chashier
Cherry beez(shop now closed)
Ann Arbor, MICHIGAN
05.2017 - 07.2020
- Processed customer transactions and managed the cash register.
- Informed guests about products and new promotional items.
- Maintained cleanliness of the store and ensured adherence to sanitation rules.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Maintained a clean and organized work area to ensure the highest level of sanitation standards.
- Cleaned equipment such as blenders, mixers, dispensers. to ensure proper functioning.
- Assisted with stocking shelves with product inventory as needed.
- Monitored store traffic levels and adjusted staffing accordingly to meet peak demand periods.
- Checked expiration dates on products to ensure quality control measures were met.
- Rotated stock items according to first-in and first-out guidelines for maximum freshness.
- Inspected all food items prior to serving them to customers for safety purposes.
- Performed daily opening and closing duties such as setting up shop displays or counting cash drawers.
- Trained new employees on job tasks related to the operation of a frozen yogurt shop.
- Conducted weekly inventory checks of supplies and ingredients used for frozen yogurt production.
Education
BBA - Business Administration And Management
Eastern Michigan University
Ypsilanti, MI06-2025
Skills
- Creativity: Able to think outside the box and develop innovative solutions
- Interpersonal Skills: Skilled in building and maintaining positive relationships with customers, colleagues, and team members
- Organization: Proficient in organizing information, documents, and resources efficiently
- Teamwork: Experienced in working collaboratively in team settings
- Attention to Detail: Accurate in managing documents, counting medication, and organizing inventory
- Customer Service: Strong background in assisting customers, handling transactions, and responding to inquiries
- Time Management: Capable of prioritizing tasks to meet deadlines and maintain productivity
- Inventory Management: Knowledgeable in tracking inventory and maintaining stock levels (experience from Rite Aid and Ziebart)
- Cash Handling: Experience managing cash registers and processing payments
- Adaptability: Comfortable learning new tasks and adjusting to changing work environments
Languages
English
Professional
Certification
- Digital Marketing Certificate Program - Digital Marketing Institute.
Timeline
Pharmacy Technician
Rite Aid
05.2022 - 12.2023
Manager
Ziebart
03.2019 - 01.2022
Babysitter
Self-employeed
02.2019 - Current
Manager/Chashier
Cherry beez(shop now closed)
05.2017 - 07.2020
BBA - Business Administration And Management
Eastern Michigan University
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