Experienced with team leadership and operational management. Utilizes strong organizational skills to optimize workflow and improve team efficiency. Track record of fostering collaborative work environment to achieve collective goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Community Services Supervisor, Family Finding and Engagement
Victor Community Support Services, Formerly Child Haven
05.2022 - Current
Creating and maintaining relationships with other local agencies
Communicating with caregivers, social workers, attorneys, and school staff to best serve the child and find appropriate services.
Working closely with Solano County Child Welfare Department to best serve children and families.
Running and analyzing reports for proper documentation of services
Experience co-supervising other programs such as therapeutic visitation services, full service partnership services, and 0-5/6-21 Medi-Cal mental/behavioral health services
Member of the Foster Youth Educational Planning Team for Solano County Office of Education
Implemented process improvements that streamlined workflows and reduced downtime.
Conducted performance evaluations, providing constructive feedback to foster employee development.
Developed training materials and programs to enhance staff competency and compliance with regulations.
Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
Intake Coordinator/Family Support Counselor/Office Services Support
Child Haven Inc.
11.2020 - 05.2022
Manage, track, and assist in assigning client referrals from the community, Solano County Mental Health, and other community agencies.
Track potential and current client Medi-Cal Eligibility
Referring ineligible clients to other agencies and supporting them in navigation systems
Providing parenting support through Triple P curriculum
Supporting therapist at agency as office staff; checking in clients, preparing paperwork, screening calls, sorting incoming correspondence
Instructional Aide
San Juan Unified School District
12.2017 - 11.2020
Assisted teachers in implementing lesson plans and adapting materials for diverse learning needs.
Teach students life skills (i.e money counting, laundry, cooking, washing dishes, telling time)
Supported classroom management by reinforcing positive behavior and fostering student engagement.
Instructional Aide
Spectrum Center Schools
03.2015 - 12.2017
Aide classroom teacher with class prep, leading academic groups, and recordkeeping.
Helping students in a crisis situation, using trained CPI restraints only when appropriate
Working with students who have BIP (Behavior Intervention Plans)
Provided support during classes, group lessons, and classroom activities.
Provided one-on-one support for students needing additional assistance, improving their understanding of course material.
Instructor
Pace Solano
04.2013 - 01.2014
Health care- toileting and feeding
Lead a group of 3 or more adults with a variety of developmental disabilities
Facilitated discussions to enhance group understanding and participation.
Substitute Para Educator
Solano County Office of Education
09.2011 - 04.2013
Aide special education teacher with class curriculum
Healthcare - toileting and feeding
Responsible for a group of students and documenting all work completed and all behaviors
Supported instructional activities to enhance student learning and engagement.
Education
Associate in Liberal Arts and Communications -
Santa Ana College
Santa Ana, CA
01.2016
Bachelor of Science - Child Development
California State University of Sacramento
Sacramento, CA
01.2020
Master of Science - Social With
University of Southern California
Los Angeles, CA
05-2027
Skills
Manage change effectively
Thrives in a team environment
Seeks feedback to increase knowledge and skills
Supports and promotes a positive workplace culture
Connecting with others through empathy
Staff Management and Leadership
Certification
Certified as a Crisis Prevention Institute Trainer
Timeline
Community Services Supervisor, Family Finding and Engagement
Victor Community Support Services, Formerly Child Haven
05.2022 - Current
Intake Coordinator/Family Support Counselor/Office Services Support
Office Support I/II at Victor Community Support Services / Victor Treatment Center Foster Families & AdoptionOffice Support I/II at Victor Community Support Services / Victor Treatment Center Foster Families & Adoption
Director of Alumni Relations and Events at California State University Maritime FoundationDirector of Alumni Relations and Events at California State University Maritime Foundation