Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yasmeen Siddiq

San Diego,CA

Summary

Dedicated and results-oriented administrative professional with over 10 years of experience in the medical and healthcare industry. Expert in managing client relationships, driving revenue growth, and ensuring high levels of customer satisfaction. Demonstrated ability to understand complex medical products and services, develop strategic solutions, and deliver exceptional service tailored to healthcare professionals and organizations. Skilled in negotiating contracts, managing budgets, and leading cross-functional teams to achieve business objectives. Strong communication, problem-solving, and analytical skills with a proven track record of cultivating long-term, profitable relationships with clients. Committed to staying current with industry advancements and regulatory requirements to provide innovative solutions and drive success in the healthcare market.

Overview

11
11
years of professional experience

Work History

Office Administrative Lead

Katalyst Wellness
San Diego , CA
12.2021 - Current
  • Lead administrative operations, ensuring seamless patient care coordination and efficient communication between healthcare personnel and families.
  • Foster teamwork to optimize front and back office duties, enhancing overall clinic efficiency and patient satisfaction.
  • Meticulously maintain and update patient records, ensuring accuracy and compliance with healthcare regulations.
  • Provide compassionate support to patients and families, addressing concerns and educating on medical procedures and conditions.
  • Streamline administrative processes, significantly reducing wait times and improving patient flow throughout the clinic.
  • Streamlined administrative processes, drastically reducing patient wait times and enhancing overall clinic efficiency and satisfaction.

Dental Front Office Coordinator

Smile
San Diego , CA
06.2020 - 02.2021
  • Streamlined communication processes by efficiently handling calls, specialist reports, and inter-office requests, enhancing overall operational efficiency.
  • Facilitated seamless patient care by coordinating with specialists, managing authorizations, and ensuring smooth information flow between departments.
  • Analyzed insurance policies to create tailored financial treatment plans, optimizing patient care while ensuring compliance with coverage limitations.
  • Provided exceptional patient support through efficient appointment scheduling, clear communication of treatment plans, and prompt resolution of inquiries.

Medical Assistant

Stanford Health Care - Packard Children's Health
San Francisco , CA
01.2019 - 01.2020
  • Managed diverse medical tasks across multiple specialties, ensuring seamless patient care and efficient clinic operations in pediatric settings.
  • Coordinated with multidisciplinary teams to deliver comprehensive care, from patient intake to diagnostic procedures and follow-up scheduling.
  • Streamlined front and back office processes, enhancing patient flow and reducing wait times in high-volume pediatric specialty clinics.
  • Provided compassionate care to pediatric patients, performing vital checks, administering injections, and assisting with specialized procedures.
  • Executed precise diagnostic tests and meticulously documented patient information, contributing to accurate medical assessments and treatment plans.

Project Manager

Ahfif
Los Angeles , CA
01.2016 - 01.2019
  • Led complex projects, ensuring timely delivery within budget. Streamlined resource management, resulting in cost savings and improved efficiency.
  • Partnered with CEO to optimize cost estimation processes. Fostered strong relationships with manufacturers, photographers, and models.
  • Implemented creative solutions to enhance project scope management. Introduced new methodologies, leading to improved project outcomes.

Lead Medical Assistant

The Neurology Center
San Diego , CA
06.2017 - 01.2018
  • Meticulously managed patient records, referrals, and appointments. Ensured accurate documentation and compliance with healthcare regulations, minimizing errors.
  • Streamlined patient record management, enhancing operational efficiency. Implemented referral system, reducing processing time and improving patient satisfaction.
  • Fostered interdepartmental cooperation, optimizing patient care workflow. Facilitated seamless communication between medical staff and administrative team.

Patient Service Representative

Radys Chilrens Primary Care Medical Group
San Diego, CA
07.2013 - 11.2016
  • Coordinated patient care with interdisciplinary teams. Facilitated smooth clinic operations through effective communication and patient guidance.
  • Meticulously maintained patient records, ensuring accurate documentation. Executed precise medical procedures, upholding high standards of patient care.
  • Provided compassionate patient support, addressing concerns and explaining procedures. Fostered a welcoming environment, improving patient satisfaction.

Education

Bachelor of Arts - Human Development

California State University
San Marcos, CA
07-2022

Skills

  • Relationship Building
  • Records Management
  • Office Management
  • Deadline-oriented
  • Workload prioritization
  • Office Administration

Timeline

Office Administrative Lead

Katalyst Wellness
12.2021 - Current

Dental Front Office Coordinator

Smile
06.2020 - 02.2021

Medical Assistant

Stanford Health Care - Packard Children's Health
01.2019 - 01.2020

Lead Medical Assistant

The Neurology Center
06.2017 - 01.2018

Project Manager

Ahfif
01.2016 - 01.2019

Patient Service Representative

Radys Chilrens Primary Care Medical Group
07.2013 - 11.2016

Bachelor of Arts - Human Development

California State University
Yasmeen Siddiq