Yasmeen Thompson
Brooklyn,NY
Summary
Diverse professional experienced in office administration, customer service, and IT, also experienced in direct care counseling; highly motivated, easily adaptable, and detail oriented, proficient in Microsoft Office and other various computer programs
Overview
19
19
years of professional experience
1
1
Certification
Work History
Licensed Real Estate Salesperson
Avenues Realty Group
08.2024 - Current
- Stayed up-to-date on industry trends through continuing education courses, maintaining expertise as a licensed real estate salesperson.
- Utilized social media platforms for effective marketing campaigns that increased property exposure and attracted interested buyers.
- Collaborated with mortgage lenders, inspectors, appraisers, and escrow officers to facilitate seamless closings for clients.
- Coordinated property inspections and repairs for sellers, ensuring homes were in optimal condition prior to listing.
- Assisted clients in finding their ideal properties by carefully assessing their needs and preferences.
- Developed strong relationships with clients through consistent communication, ensuring smooth transactions and long-term satisfaction.
- Negotiated favorable deals for both buyers and sellers, leading to successful transactions and repeat business.
- Collaborated with other real estate agents within the brokerage firm to share listings and find suitable matches for buyer clients quickly.
- Coordinated appointments to show tenants and buyers prospective homes.
Licensed Real Estate Salesperson
Brick and Mortar Realty
07.2023 - 08.2024
- Networked and prospected, using provided systems and models
- Showed properties and working with home buyers
- Marketed properties and working with home sellers
- Developed property listings by building rapport and reaching out to potential sellers; meeting potential sellers in community activities.
- Listed property by examining property; recommending improvements that would enhance salability; coordinating with appraisers to set a selling price; closing a contract.
- Developed buyers by meeting potential buyers in community activities; greeting drop-ins; placing advertisements; responding to inquiries.
- Closed sales by understanding buyers' requirements; matching requirements to listings; showing properties; demonstrating benefits; relaying offers; suggesting alterations; writing a contract.
- Updated job knowledge by studying listings; visiting properties; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional and community organizations.
- Stayed up-to-date on industry trends through continuing education courses, maintaining expertise as a licensed real estate salesperson.
- Utilized social media platforms for effective marketing campaigns that increased property exposure and attracted interested buyers.
- Collaborated with mortgage lenders, inspectors, appraisers, and escrow officers to facilitate seamless closings for clients.
- Provided exceptional customer service by promptly addressing concerns, resulting in high client satisfaction ratings.
- Increased home sales by implementing targeted marketing strategies and conducting thorough market research.
- Coordinated property inspections and repairs for sellers, ensuring homes were in optimal condition prior to listing.
- Assisted in the negotiation of lease agreements for rental properties, ensuring fair terms for landlords and tenants alike.
Executive Assistant
Citadel Circle Realty
11.2019 - 12.2022
- Ad hoc duties as expressed by CEO
- Answers incoming calls, monitor emails and respond as needed
- Provides support to Sales Associates during the sales process, including the preparation of documents, scheduling appointments and sending emails
- Assists Sales Associates with the preparation and organization of Board Applications, leases and riders, review of listings for accuracy, pitch packages, property searches, market analysis, and comp listings
- Maintains client database (CRM) and communicate with clients, other agents and service providers throughout the process
- Assists with open houses and brokers events, including scheduling, resourcing and follow up
- Administrative duties including making copies, creating files and filing, both paper and electronic
- Prepares and execute outreach and mailers, both electronic and hard copy
Office Manager / Administrative Assistant
Graffiti Ministries Learning Center
03.2019 - 11.2019
- Provides excellent customer service
- Teaches GED program Social Studies, ESL, and computer literacy
- Devises and maintains office filing system
- Ensures volunteers have completed all necessary documents
- Manages the organization’s calendar(s)
- Produces reports, presentations, documents and briefs
- Maintains inventories of necessary supplies and materials
- Manages client registrations, enrollments, and disenrollments
- Enters client and financial data
- Completes assigned tasks related to ensuring a clean, welcoming, and well-presented space
- Greets clients and visitors
- Takes dictation and minutes
- Serves as liaison between the Senior Pastor and staff, as needed
- Publicizes the activities of the organization, its programs and goals
- Represents the programs and point of view of the organization to agencies, organizations, and the general public
- Screens and direct telephone calls and direct correspondence
- Makes outbound calls to clients and others
- Makes travel arrangements
- Screens, manages, generates, and responds to electronic and print correspondence on behalf of the Senior Pastor
- Acts as the point of contact between the Senior Pastor and internal/external clients
- Represents the Senior Pastor at meetings and community functions, as needed
- Completes tasks and errands on and off-site as needed
Senior Administrative Assistant
Amazing Grace Catering
05.2014 - 02.2019
- Oversee all incoming business proposals
- Drafts contracts
- Schedules payments
- Facilitates all levels of business related
Secretary/ Administrative Assistant
Kings County Realty
09.2014 - 12.2014
- Prepared, copied, distributed, and filed office correspondence, data, and reports
- Greeted office visitors, answered telephones, relayed messages to appropriate staff, transferred calls, and scheduled appointments
- Followed all New York City Housing procedures and HUD policies and procedures
- Provided administrative support for office leasing agents; performed clerical tasks as assigned
IT Specialist
Appliances Connection
11.2013 - 04.2014
- Processed spreadsheet information for website uploads
- Compiled information for company inventory; entered detailed data onto company website
- Researched and priced various products for sale
Administrative Assistant
Firecom, Inc
11.2010 - 12.2011
- Answered high-volume telephone calls, relayed messages to appropriate staff, transferred calls
- Managed teams of maintenance and troubleshooting technicians
- Scheduled monthly maintenance checks and confirmed appointments
- Created proposals; provided all clerical and general administrative support in office
Receptionist
CitiStorage, Inc
05.2007 - 03.2008
- Answered high volume of incoming consumer calls for requests
- Processed client requests utilizing fax machine, email, and telephone
- Extensively utilized Connect2000, Operations, and Microsoft Excel programs
- Assisted with various clerical tasks including filing, photocopying, cataloging, and data entry
Direct Care Counselor
Maryhaven Center
04.2006 - 01.2007
- Assisted primarily children with disabilities with daily living including toileting and bathing
- Created activity schedules for the children and entered all necessary data into database
- Updated daily medical and behavioral charts; maintained logged data
Education
Business Management -
Stony Brook University
Stony Brook, NYSkills
- Microsoft Office
- Customer Service
- Real Estate
- Data Entry
- Event Planning
- Management
- Scheduling
- Office & Project Management
- Typing
- Google Suite
- CRM software
- Calendar management
- E-commerce
- Sales & Negotiation
- Leadership
- Business development
Certification
- Music & Film Festival Coordinator, 02/01/16, Present
- Event Designer, 04/01/16, Present
- Driver's License
- Real Estate License
- Notary Public, 06/01/22, 06/30/26
- Certified Notary Public, 08/01/26
Additional Information
Diverse professional experienced in office administration, customer service, and IT, also experienced in direct care counseling; highly motivated, easily adaptable, and detail oriented, proficient in Microsoft Office and other various computer programs.
Timeline
Licensed Real Estate Salesperson
Avenues Realty Group
08.2024 - Current
Licensed Real Estate Salesperson
Brick and Mortar Realty
07.2023 - 08.2024
Executive Assistant
Citadel Circle Realty
11.2019 - 12.2022
Office Manager / Administrative Assistant
Graffiti Ministries Learning Center
03.2019 - 11.2019
Secretary/ Administrative Assistant
Kings County Realty
09.2014 - 12.2014
Senior Administrative Assistant
Amazing Grace Catering
05.2014 - 02.2019
IT Specialist
Appliances Connection
11.2013 - 04.2014
Administrative Assistant
Firecom, Inc
11.2010 - 12.2011
Receptionist
CitiStorage, Inc
05.2007 - 03.2008
Direct Care Counselor
Maryhaven Center
04.2006 - 01.2007
- Music & Film Festival Coordinator, 02/01/16, Present
- Event Designer, 04/01/16, Present
- Driver's License
- Real Estate License
- Notary Public, 06/01/22, 06/30/26
- Certified Notary Public, 08/01/26
Business Management -
Stony Brook University
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