Yasmeen Villalobos
Phoenix,AZ
Summary
Outgoing Front Office Coordinator with exceptional people skills, an approachable yet professional personality. Successful at multitasking and remaining calm and productive in high-demand positions. Looking to bring excitement and enthusiasm to PA long-term.
Overview
6
6
years of professional experience
Work History
Front Office Lead
Desert Sun Pediatrics
02.2018 - Current
- Enhanced front office efficiency by streamlining administrative processes and implementing new organizational systems.
- Reduced customer wait times through effective scheduling and task delegation among staff members.
- Improved guest satisfaction by addressing concerns promptly and professionally, resulting in positive feedback from clients.
- Maintained a clean and organized workspace to ensure smooth front office operations and a positive environment for guests.
- Provided exceptional customer service by greeting guests warmly, answering questions knowledgeably, and handling requests efficiently.
- Collaborated with management to identify areas for improvement, leading to increased overall productivity within the team.
- Assisted in employee training programs, helping to develop a highly capable front office team committed to providing excellent service.
- Increased team morale through regular recognition of outstanding performance among staff members.
- Monitored office supplies by checking inventory and placing orders.
- Created and updated records and files to maintain document compliance.
Education
High School Diploma -
Camelback High School
Phoenix, AZ05.2014
Skills
- Active listening
- Staff training and development
- Strong leadership
- Quality assurance
Languages
Spanish
Native or Bilingual
Timeline
Front Office Lead
Desert Sun Pediatrics
02.2018 - Current
High School Diploma -
Camelback High School
Similar Profiles
Kathryn SierraKathryn Sierra
Back Office Medical Supervisor at Desert Sun PediatricsBack Office Medical Supervisor at Desert Sun Pediatrics
RENEE G. BARNETTRENEE G. BARNETT
Medical Biller at Desert Valley PediatricsMedical Biller at Desert Valley Pediatrics
JENNIFER DURANJENNIFER DURAN
Front Office Associate/Scheduling Coordinator at Desert Valley PediatricsFront Office Associate/Scheduling Coordinator at Desert Valley Pediatrics
Alexandra BerryAlexandra Berry
Service Coordinator at Presidential Pools, Spas & PatioService Coordinator at Presidential Pools, Spas & Patio
Jovan WilderJovan Wilder
Real Estate Agent at Jason Mitchell GroupReal Estate Agent at Jason Mitchell Group