Yasmeli Pena
The Bronx,NY
Summary
Results-oriented call center professional with strong leadership skills and advanced proficiency in [Language]. Outgoing team player with a detail-oriented and systematic approach to resolving associate and customer concerns.
Overview
5
5
years of professional experience
Work History
Uber Drive
Uber
The Bronx, NY
08.2022 - 01.2023
- Driver
COORDINATOR
Americare
Brooklyn, NY
03.2020 - 07.2022
- take calls assist at home attend to their patients and cases call insurance
- Planned and completed group projects, working smoothly with others.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained updated knowledge through continuing education and advanced training.
Assistant Daycare
Mallerlyn daycare
The Bronx, NY
02.2018 - 12.2018
- Assist children in activities, care for them, prepare meals
- Maintained schedule of class assignments to meet deadlines.
Education
High School Diploma -
Cologio San Rafael
REPUBLICA DOMINICANA09-2013
Skills
- Communication
- Teamwork and Collaboration
- Organizational Skills
- Customer Service
Timeline
Uber Drive
Uber
08.2022 - 01.2023
COORDINATOR
Americare
03.2020 - 07.2022
Assistant Daycare
Mallerlyn daycare
02.2018 - 12.2018
High School Diploma -
Cologio San Rafael
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